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Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
647 Reviews

647 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

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January 26, 2024

The people you have that take of my Volvo are so very nice like Dominick Espada who go out of his way to help me and other people .You are very glad he workes for you and Volvo. Dave Nugent More

by nuge60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Espada
Jan 26, 2024 -

Gunther Volkswagen Volvo Cars Delray responded

We're glad to know that Dominick and our team at Gunther Volvo Cars Delray Beach have been able to provide you with such great service. We appreciate your kind words, thank you for sharing!

January 26, 2024

chris was very helpful and nice. .got me out quick with car wash..will recommend chris More

by nicholskevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
donnie morrison (tech) good work
Jan 26, 2024 -

Gunther Volkswagen Volvo Cars Delray responded

Hi Nichole, we're pleased to hear that Chris was very helpful and nice, and that you had a quick experience with a car wash at Gunther Volvo Cars Delray Beach. We appreciate your recommendation and see you again! Safe travels!

January 23, 2024

Professional and nice waiting area. Also Kat is very friendly so always like when she is helping me. More

by Berb1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kat
Jan 24, 2024 -

Gunther Volkswagen Volvo Cars Delray responded

Hi! Thank you so much for your kind words about Kat from our team at Gunther Volvo Cars Delray Beach! We're delighted to hear that you appreciate our professional and welcoming waiting area. Our team takes pride in creating a positive and comfortable environment for our valued customers.

January 14, 2024

Great service. Very personable and spent time answering questions. Helped set up phone contacts to car. More

by kristinlinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female at service dept , i don’t remember her name. , BRIAN PAVESI
Jan 16, 2024 -

Gunther Volkswagen Volvo Cars Delray responded

Hi Kristin, thank you for the 5-star rating! We're glad to know you had a great experience at Gunther Volvo Cars Delray Beach! Our team is always here to help with any questions or needs. Enjoy your new car setup!

January 05, 2024

The service Manager, Dominick, is very dependable and explains everything very thoroughly. He is always courteous and always make sure that my car is spot on clean before it’s returned to me More

by joizee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Dominick Espada
Jan 08, 2024 -

Gunther Volkswagen Volvo Cars Delray responded

We're glad to know that Dominick always provides you with excellent service here at Gunther Volvo Cars Delray Beach. We appreciate your feedback and look forward to serving you again next time!

December 24, 2023

Very knowledgeable and professional. while waiting was asked if there was anything I wanted ie cofee etc. More

by Comedian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Dominick
Dec 29, 2023 -

Gunther Volkswagen Volvo Cars Delray responded

We're glad to know you had a positive experience at Gunther Volvo Cars Delray Beach! Our team always aims to provide top-notch service while ensuring our guests are comfortable. Thanks for the review and we hope to see you again soon!

December 21, 2023

dominick was on vacation this week so I worked with Daily. she was wonderful. kept me fully advised as to the status and provided transportation so I didn’t have to sit there all day. More

by Gail0919
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN PAVESI
Dec 22, 2023 -

Gunther Volkswagen Volvo Cars Delray responded

We're glad to know that Daily was able to assist you effectively during your visit at Gunther Volvo Cars Delray Beach. We always aim for a smooth and convenient experience, so it's great knowing we hit the mark! Thanks for sharing this with us.

December 17, 2023

This is an amazing dealership. Dominick is the best. They are courteous efficient and prompt. More

by dianebrocato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick
Dec 18, 2023 -

Gunther Volkswagen Volvo Cars Delray responded

Diane, Thank you for saying such kind things about our team! Dominick and the team are so happy you enjoyed the visit! - Gunther Volvo Cars Delray Beach

December 15, 2023

Kaitlyn was most helpful and knowledgeable. She kept me informed about the progress of the car and what was needed to fix it. More

by Wmichaels40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
Dec 18, 2023 -

Gunther Volkswagen Volvo Cars Delray responded

We're glad to know Kaitlyn was able to assist you effectively at Gunther Volvo Cars Delray Beach. It's important for us that our customers are kept in the loop during any service process. Thanks for your positive feedback!

December 06, 2023

I would have given them a maybe on the previous question if I had that option. Service writer Daily was great. Dealership has a tendency to nickel and dime customers . More

by ikdell
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN PAVESI
Dec 13, 2023 -

Gunther Volkswagen Volvo Cars Delray responded

We appreciate your feedback and are sorry to learn about the impression you've received. We aim for transparency in all our transactions, so it's concerning to read this review. Your comments will be shared with our team as we continuously strive for improvement. If there is anything else you would like us to address or discuss further, please feel free to reach out. Thank you, Vasil Blagoev - Service Manager - 561-266-2720

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