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Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
648 Reviews

648 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

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January 23, 2019

Great service department We live in Miami. We have two VW SUV’s. The service department its sooo good, I don’t mind driving the extra 60 miles one way. But I know when i get m More

by VESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vasil Blagoev
Jan 23, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

VESS, to hear that you make the drive 60 miles out just to get serviced at Gunther is so gratifying. Our dealership ensures a high-quality expereince including a comfortable facility and friendly staff with can-do attitudes. Your two purchases mean a great deal to us and we couldnt be more thankful to have such a loyal customer like yourself. We appreciate your review and thank you for the recommendation.

January 23, 2019

Homelink replacement Very good and polite and helpful Chris, Service Advisor. Warranty repair completed to satisfaction in a timely way. Would recommend the dealership to More

by Aberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Damis
Jan 23, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

Aberg, thank you for sharing how Chris was able to repair and replace your Homelink satisfactorily. Your recommendation for our timely and helpful customer service is greatly appreciated.

January 22, 2019

Excellent service as always I cant really say much as i always get excellent service. Lukas is always helpful and lets me know exactly what I need ans its helpful that he remembe More

by Sdebisingh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lukas
Jan 22, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

Sdebisingh, always excellent, always helpful and always remembers the details you like... it sounds like Gunther knows exactly what to do to make sure you receive the excellent service that you deserve. Thank you for sharing positive feedback for Lucas and Vanessa, it is great to hear how they contribute to your overall satisfaction with our dealership.

January 21, 2019

Fast and efficient I’ve always had a great experience coming to this service department. They communicate well and complete the service quickly. And I love the complim More

by Amber V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Koppelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

Amber, we are so pleased to know that each service visit you have experienced with us has been consistently fast and efficient. We love to hear how excited you are about the complimentary car wash we provide and we thank you for expressing that in your 5-star review for us.

January 21, 2019

Fabulous Service As soon as we have a problem, we call for appointment and problem disappears. Always am impressed with the smiling customer service and all others More

by bdavis25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic, Matt
Jan 22, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

bdavis25, Gunther makes all your problems disappear with the friendly and convenient services we deliver to you. Thank you for rating our services with your 5-star review.

January 19, 2019

Engine trouble I have owned my Volvo XC for 8 years and never have had it serviced anywhere but Gunther. Dominick in service is trustworthy, genuine and likeable. More

by Volvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick and Donnie is service
Jan 21, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

Volvo, your secret weapon at Gunther, Dominick, will be thrilled to hear such kind words for the genuine, reachable, and responsive service expereince he delivers. It's great to have a go-to advisor who not only has your back but knows you and your vehicle best. Thank you for trusting Dominick and the Gunther Volvo Delray Beach service department with all of your servicing needs

January 19, 2019

Efficiency Making the service a appointment was simply. Dropoff was fast and shuttle service was present and took me to work without any wait. Was informed when More

by PAD16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrison Willmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisor and appointment staff member
Jan 21, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

Pad, our complimentary courtesy shuttle is a big hit with our customers and we are thrilled to hear all about your personal expereince while using it. It's a pleasure to have had the chance to deliver you a fast and efficient service visit with the help of the Gunther team. Thank you for stopping by!

January 18, 2019

Need a part pay in advance Ridiculous to pay in advance. I’m transient. Born and raised here. Had car serviced there for 5 years. When I lived in Atl brought the car here every More

by Isaaica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Grotty
Jan 22, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

Isaaica, unfortunately, we cannot properly address your situation since you have not provided us with enough information to do so. Per our dealership's processes, parts are paid for prior to the service being completed this is because some parts are made specifically for a car. Please note, these parts are not only non-returnable but they cannot be re-used or re-sold to another individual. We hope this help give you a better insight into our procedures and why you were asked to purchase your parts in advance.

January 18, 2019

service Felt very welcome being an out of state resident Met by Grody who was courteous and friendly who handled me well. Very happy with the service I had More

by HAUPT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grody Abreu
Jan 21, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

HAUPT, our team is ready to help no matter if you live around the corner or around the country. It's a pleasure to hear how Grody handled your visit with courtesy and care. Thank you for sharing your expereince with others and making your recommendation to our dealership.

January 17, 2019

Second opinion I went in for a secondary inspection on my vehicle. Not only was Drew helpful in explaining and making me feel comfortable at your dealership, but he More

by lfixler88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew
Jan 18, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

lfixler88, during your visit, Drew was able to inspect and recommend the necessary work your vehicle needed in a comfortable and informative manner. We thank you for your review and providing your feedback for the Gunther Volkswagen Delray Beach Service Department.

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