Gunther Volkswagen Volvo Cars Delray - Service Center
Delray Beach, FL
647 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center
First time using Gunther Volvo Service. Bailey my service representative was professional and very efficient. She was able to meet my needs and arrange service for my Volvo in unexpected ti Bailey my service representative was professional and very efficient. She was able to meet my needs and arrange service for my Volvo in unexpected time. Very impressed with the service and professionalism of staff. More
The Volvo which needed repairs was there for 8 days it was first diagnosed and a price was given and agreed upon after 2-3 days another problem occurred and an additional part with a higher price was give was first diagnosed and a price was given and agreed upon after 2-3 days another problem occurred and an additional part with a higher price was given the communication,explanation,was not enough or fully explained regarding delivery or delays!! Needs to be improved More
On Saturday I had the worst experience at this dealership. An employee who had taken my car into the service bay had been rude to me as I pulled in. I left the vehicle with him. What he didn’t rea dealership. An employee who had taken my car into the service bay had been rude to me as I pulled in. I left the vehicle with him. What he didn’t realize is that I was on the phone with my daughter and the phone was still connected to the car. As this employee got into the car he yelled” what a stupid F,,.. goddam xxxxx she was”. My daughter immediately called me to report what had been said. No one would speak to me about this. Finally someone who did not identify himself spoke to me. His answer… he didn’t say it directly to your face, it was behind your back!! This is the way customers ( hear this WOMEN) are treated here. I reached out to the general manager as well as the “Customer Experience” person. No one has responded. Thought the public ie. Women should know More
Fabulous service, everyone there at Gunther, and particularly Daily Diaz, made my repair and service easy, timely and attended to all aspects of scheduling and service. I am impressed with their pro particularly Daily Diaz, made my repair and service easy, timely and attended to all aspects of scheduling and service. I am impressed with their professionalism, courtesy and cheerful approach to their work. More
Thanks to Kaitlin Creegan my recent service visit to Gunther Volvo Delray was extremely pleasant. kait got me in and out for a minor but important repair. She is extremely courteous and keeps the custom Gunther Volvo Delray was extremely pleasant. kait got me in and out for a minor but important repair. She is extremely courteous and keeps the customer unformed regard the status of the work. More
Service representative Dominic Espada always goes above and beyond for us. He works hard to make sure that the customer leaves satisfied while maintaining a pleasant and courteous attitude. Great customer and beyond for us. He works hard to make sure that the customer leaves satisfied while maintaining a pleasant and courteous attitude. Great customer service skills! More
I recently had my yearly maintenance on my 2023 S60 working with my service supervisor Dominick. I have been a loyal Volvo driver for almost 20 years, thanks to my sales manager Brian Pavesi as well S working with my service supervisor Dominick. I have been a loyal Volvo driver for almost 20 years, thanks to my sales manager Brian Pavesi as well S Dominick. Every time I visit Volvo, either to lease a new anew Volvo or for service, I leave happy. I am treated with the utmost friendliness and professionalism. I highly recommend Gunther Volvo for any car needs, but mostly for it’s people, especially Brian and Dominick. More