Gunther Volkswagen Volvo Cars Delray - Service Center

Chris is amazing Chris, always take care of me when I bring in my car. He also always goes the extra mile for me. I highly recommend the dealership. Chris, always take care of me when I bring in my car. He also always goes the extra mile for me. I highly recommend the dealership. More

Great Service Great service as usual! Love the waiting area too - coffee is delicious and you can even charge your cell phone Clean rest rooms and comfortable Great service as usual! Love the waiting area too - coffee is delicious and you can even charge your cell phone Clean rest rooms and comfortable chairs! More

Felt like the tech was doing me a favor. I showed up on time for my appointment. I the. basically waited by my vehicle for about 10 min. Meanwhile I noticed 3 techs in their small office spac I showed up on time for my appointment. I the. basically waited by my vehicle for about 10 min. Meanwhile I noticed 3 techs in their small office space at the drive thru lanes. I got no acknowledgement or a simple “One of us will be with you shortly...” I went inside to see If I should maybe let the clerk know I was here. She basically told me to wait by my car. I mentioned I’d been doing that for the past 10 min., but it didn’t matter. My service tech was supposed to be Lucas, but he was not there. So I got someone else... no apology or any greeting. When I originally called, I asked could the work be done in an hour, otherwise I’d be happy to reschedule. I was told yes. Yet upon drop off I was given a 1.5 hours timeline, as if my request was never relayed. I was not happy about that, but had no choice at that point and had to leave it. Everything else went O.K. and the work was performed to satisfaction. More

Great service very prompt,the car came out cleaner Amazing people very friendly, they were always greeting as you came into the agency , I came with a recall and immediately the car was tagged and I wa Amazing people very friendly, they were always greeting as you came into the agency , I came with a recall and immediately the car was tagged and I was directed to the office were I waited, the car was finished within the time it was promised More

HORRIBLE HORRIBLE HORRIBLE Worst service I’ve EVER experienced! Taken advantage of 100% and had a dead car the day after I overpaid for repairs!! 4 calls to manager, ZERO return Worst service I’ve EVER experienced! Taken advantage of 100% and had a dead car the day after I overpaid for repairs!! 4 calls to manager, ZERO returned calls! WORST CUSTOMER SERVICE! Would never recommend anyone to this dealer for sales or service! More

Service on my car Always a pleasure to take my 4 cars there , advisors are friendly and knowledgeable. Atmosphere is positive! The massage guy is also awesome . I highl Always a pleasure to take my 4 cars there , advisors are friendly and knowledgeable. Atmosphere is positive! The massage guy is also awesome . I highly recommend Gunther Delray. More

VW recall I had been waiting for months to get a recall service appt from another dealer. Gunther made appt within just a couple days. Lucas Reis was my service I had been waiting for months to get a recall service appt from another dealer. Gunther made appt within just a couple days. Lucas Reis was my service manager and was very friendly and helpful. I was extremely satisfied with this service. More

Please do not purchase a car from Gunther Delray Volvo I bought a 2019 xc 60 in late March from this dealership and it has been nothing but problems. it’s been in the shop for more than a cumulative 20 day I bought a 2019 xc 60 in late March from this dealership and it has been nothing but problems. it’s been in the shop for more than a cumulative 20 days, the service advisor was completely unresponsive during this time, leaving me to constantly have to try to contact them. I cannot tell you how displeased I am with Gunther Volvo of Delray. Volvo has always had a great reputation in which they have ruined. More

$230 to get my battery replaced ... Could not go elsewhere as VW would not let any 3rd party service center touch it. Seems like a scam to me. Will probably buy a different brand ... Could not go elsewhere as VW would not let any 3rd party service center touch it. Seems like a scam to me. Will probably buy a different brand when I need a new car. Don't like feeling trapped. More

Renew Great and always nice and professional and very detailed and i want to continue with them for the year to come and hopefully they will continue with b Great and always nice and professional and very detailed and i want to continue with them for the year to come and hopefully they will continue with best service More