Gunther Volkswagen Volvo Cars Delray - Service Center
Delray Beach, FL
647 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center
I took my 2019 Volkswagen Jetta in to dear for 40,000 mile service. I requested they check filters and ducts as there is an odor when a/c turned on. this began on the previous day. Long story short paid mile service. I requested they check filters and ducts as there is an odor when a/c turned on. this began on the previous day. Long story short paid $233.92 for service charged for an air filter. Regarding the odor, they suggested an undercarriage car wash. No improvement with the car wash, went to local service center they showed me my filthy and grass filled air filter, replaced it and i paid $ 94.75 for parts and labor and I am very dissatisfied as Gunther has not responded to my concerns and request for credit. i dealt with Andrew Swaby service advisor and he forwarded my concerns to his supervisor Vasilb@untherdelray.com. No follow up . service done on 5/2/24 today is 5/8/24 . Get your car serviced elsewhere. More
Daily the service tech was outstanding… however the rest of the experience was horrible!! Had to wait 5 hours to have a battery replaced….won’t use again after buying our car there 15 years ago and having s of the experience was horrible!! Had to wait 5 hours to have a battery replaced….won’t use again after buying our car there 15 years ago and having served as well for the last 15 years More
I am 87 years old and over the years I have dealt with countless car dealerships since I started driving at the age of 17.. None have been as incompetent as Gunther Volvo. My Volvo has been with them fo countless car dealerships since I started driving at the age of 17.. None have been as incompetent as Gunther Volvo. My Volvo has been with them for over 3 Weeks and it is still not fixed. I agreed to any price. Need I say more. They are incompetent. I am Martin Schulman, Boynton Beach Fl. More
Great service department. I had the pleasure to work with Lucas, Grody and Drew. They are always there to answer any questions that I have. I would also like to give credit to I had the pleasure to work with Lucas, Grody and Drew. They are always there to answer any questions that I have. I would also like to give credit to all the mechanics behind the scenes. Thank you for making me feel totally safe in my Jetta! This is my 3rd VW. Great cars! More