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Gunther Volkswagen Volvo Cars Delray - Service Center
Delray Beach, FL
652 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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652 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center
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November 17, 2019
Poor service again When I arrived to pick up my car (told it was ready) it wasn’t and lots of confusion. Took well over an hour and had to take a rental car. It’s the When I arrived to pick up my car (told it was ready) it wasn’t and lots of confusion. Took well over an hour and had to take a rental car. It’s the second poor service experience I’ve had at your dealership. Staff is nice and apologetic but a huge waste of my time. Also, the day after my service, my service light came on for new software updates - frustrating! Love my car but won’t purchase another Volvo due to service. More
by Staceyhallberg
Verified CustomerEmployees Worked With
I don’t see your service advisors listed
November 14, 2019
Outstanding as always!! I love going to Gunther. People are friendly, professional and efficient ! I had to do an oil change and tire rotation. I had only and hour to do it I love going to Gunther. People are friendly, professional and efficient ! I had to do an oil change and tire rotation. I had only and hour to do it, They served me perfectly in the precise time. The only thing I got a rain check for is the wash. I’m planning to go soon because they do a marvelous job! Thank you! Sincerely, Lucía Villagómez More
by Lucia
Employees Worked With
I don’t remember his name sorry, You can find it at store I’m sure.
November 14, 2019
$48 coil + $210 labor, you tell me what’s wrong with this. Shame on me for agreeing but i’m definitely not recommending anybody to this place. I work hard to support my family and there are places like this ta Shame on me for agreeing but i’m definitely not recommending anybody to this place. I work hard to support my family and there are places like this taking advantage of people. More
by Ben Stealer
Employees Worked With
“Drew”
November 13, 2019
SERVICE was all good. Thanks My 2015 V.W passat I'm so happy with my car. Thank you very much for all the help. Your SERVICE Department for all the help. My 2015 V.W passat I'm so happy with my car. Thank you very much for all the help. Your SERVICE Department for all the help. More
by S_KIA
Employees Worked With
Grody Abreu
November 06, 2019
Bad overall service Dropped off my car 10/27 for a simple oil change. When picking up my car the battery was dead. It’s a XXc90 T8 but was not charged. A two hour wait Dropped off my car 10/27 for a simple oil change. When picking up my car the battery was dead. It’s a XXc90 T8 but was not charged. A two hour wait I received my car with a new battery however all of the setting in the car had to be redone. Two weeks later I am still getting calls from the dealership saying my car need it’s annual maintenance. More
by Grege
Employees Worked With
Service Mgr
November 06, 2019
Very professional and quick Within 10 seconds of pulling into the service drive I was pleasantly greeted by a polite and knowledgeable service writer. My car was serviced and cle Within 10 seconds of pulling into the service drive I was pleasantly greeted by a polite and knowledgeable service writer. My car was serviced and cleaned in a timely manner and I was on my way. More
by FINELLI1973
Employees Worked With
November 05, 2019
Scheduled maintenance + recall -- well done! Work was done on time, correctly, well-priced, and good communication from the dealership. Shuttle service was very convenient. The team was able to a Work was done on time, correctly, well-priced, and good communication from the dealership. Shuttle service was very convenient. The team was able to accommodate small flexes in my schedule too. More
by DLHOROWITZ
Employees Worked With
November 05, 2019
Service run amuck Brought my car in for 60 Moonie oil change-that too 2.5 hours because they decided to address a software problem that I told them not to deal with. Th Brought my car in for 60 Moonie oil change-that too 2.5 hours because they decided to address a software problem that I told them not to deal with. Then I had to bring the car back again for 6 hours to correct the problem created by that! Finally, I never got a receipt for what's was dinner because the service writer habit printed it yet. More
by igetadshere
Employees Worked With
Don't remember
November 01, 2019
Best service advisor ever is Dominick! He is the reason I will always buy a Volvo! He does what he says he will do, makes my life easier and treats my car as if it were his own! ! My car is always ready whe will always buy a Volvo! He does what he says he will do, makes my life easier and treats my car as if it were his own! ! My car is always ready when he promises and always clean! Ask for Dominick; you won’t be disappointed!! More
by GliGi
Employees Worked With
Dominick in Service
