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Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
655 Reviews

655 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

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December 01, 2019

Francia 2011 Armada I purchased a used 2011 Armada and it had a break light problem which they took 2 week to repair. Then they affair me a free car wash and return my ve More

by Albertfrancia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Subia in service dept. and Vasil Blagoev mgr., BRIAN PAVESI
November 30, 2019

Timely service Called our service representative Dominick regarding the car battery. He had the battery replaced, prorated and vehicle returned to us in 90 minutes. More

by MMI93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Espada
November 27, 2019

Engine light on Excellent and responsive service. Grody was efficient and helpful. It was easy to turn in the car and very quick. I appreciate how they have a stre More

by Hallie’s Accord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grody
November 26, 2019

The service work good phone system horrible The service and staff were excellent. The phone system is the worst I have ever seen. between being transferred to VW service to a complete other Gunt More

by DON_GORMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe in service
Jan 09, 2020 -

Gunther Volkswagen Volvo Cars Delray responded

Hello Don_Gorman, Thank you for the wonderful compliment about our service and staff. Customer service is our top priority. If there is anything we can do to help you please feel free to contact us. Thank you.

November 25, 2019

Gave us a loaner car"very important!" As we live in Fort Lau Dominick was our service advisor and he took good care of us considering that the service Department was understaffed the week we were there. Vehicl More

by dc10johnny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick
November 24, 2019

Oil change Trash on my car Soda can in front not belong to me Car was done seating in front That’s all Good by bad experience More

by ZNATY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lucas
Jan 09, 2020 -

Gunther Volkswagen Volvo Cars Delray responded

Hello ZNATY, As one of the top volume Volkswagen dealers in the U.S.A. we strive to provide the best customer service experience possible. If there is anything we can do to help you, please let us know. Thank you.

November 21, 2019

Time it took to see me and try to resolve my concerns was gr I had some noises in my new Beatles dash and most of them were takin care of - thank you , I’ve owned a beatle in my life and now I own the last versi More

by CSTRYKER7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colby Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2019

Warranty Service Grody Abreu provided excellent customer service and the work performed under warranty was a Quality and professional job. Looking forward to getting a More

by TDARIENZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grody Abreu
November 20, 2019

Change oil And rotate tires Extremely professional service and very pleasant demeanor through the entire process. Efficient, clean and respectful. Coffee machine served only hot More

by Vicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not recall the service man’s name
November 20, 2019

Car repair Very happy with Drew and his efficient service. He kept in communication with me thru my repair process . I was not happy to see upon picking up my More

by Josefowitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew
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