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Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
652 Reviews

652 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

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January 19, 2020

Great experience all around, service manager was outstanding! He took care of everything perfectly!!! Brian was excellent!!!!!very professional and courteous, will recommend friends and family More

by Garelli
Recommend Dealer
Yes
Employees Worked With
Brian
January 19, 2020

Came in for oil change and tire rotation, check breaks. 3-1/2 hours later finally got oil change and rotation done, had to constantly check with service advisor on progress. All of this with an appointmen More

by WKIRKORIAN
Recommend Dealer
No
Employees Worked With
Service advisor
Jan 23, 2020 -

Gunther Volkswagen Volvo Cars Delray responded

Hello Wkirkorian, Thank you for the review. Unfortunately, you did come in at a very busy time on a very busy Saturday. We did the best we could to help you as quickly as possible. If we could be of any further assistance or if you have any questions please feel free to let us know. Thank you.

January 19, 2020

Chris, the service advisor, is outstandingHe went out Chris, the service advisor, is outstanding He went out of his way to make sure that I was comfortable to explain what was going on and to give me a More

by Wr
Recommend Dealer
Yes
Employees Worked With
Chris. Service Advisor
January 18, 2020

Making the service appointment and dropping my car off were all good. Unfortunately I had to bring my car to fix the same two things that weren't fixed the first time. More

by Theo
Recommend Dealer
Yes
Employees Worked With
Your two service advisors
January 17, 2020

Excellent customer service! Perfect at tentativeness made me feel like they actually cared about me & my vehicle 🚗 I don’t remember the rep that helped me that day but please give him 5 stars ⭐️ for me! More

by benrod66
Recommend Dealer
Yes
Employees Worked With
DAVID FERRI
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2020

David Santa and the staff made it a pleasure to purchase a vehicle at Gunther VW. Thank you David! We look forward to doing business with you again. More

by Alvelm72
Recommend Dealer
Yes
Employees Worked With
David,Santa
January 16, 2020

Standard oil change & tire rotation/ Always very satisfied with workers and staff,However, this time it took 21/2 hours.That was very unusual. However, we LOVE our pass More

by martydiana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2020

Very disappointed with the service. After having my car for a whole day, and having me call twice at the very end of the day to ask for an update I was told they couldn’t figure out what was wrong with my More

by britneyestremera
Recommend Dealer
No
Employees Worked With
Didn’t work with any employees listed
January 14, 2020

Not so happy with the service! Took 3 full days for repair, have scratches on my car and interior had plastics pcs. all over the car. My car settings were all reset and I can't get exclaimation point More

by Northshore911
Recommend Dealer
No
Employees Worked With
Beau Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brody in service
Jan 23, 2020 -

Gunther Volkswagen Volvo Cars Delray responded

Hello Northshore911, Vehicles today are more technically advanced than earlier models. If there is anything that we can help you with please stop in anytime. We would be happy to explain the Settings menu. We are happy to help. We would Clean it as well. Thank you.

January 14, 2020

Good service, professional. Nice to have a ride back home and not wait for the car at the dealership. Job well done . Nice people to work with. More

by PICARDPS
Recommend Dealer
Yes
Employees Worked With
Joe
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