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Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
647 Reviews

647 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

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January 01, 2025

Christian was helpful and responsive. My minor problem was resolved. This was my second usage of this Service Dept with satisfactory results. More

by Larry.zahler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian in Service
December 21, 2024

They were great. , started on time and finished when they promised. Told me not to rotate tires as I will need new ones soon nice people. They have helped with compute More

by tunickbarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
November 29, 2024

I had a great experience at Gunther. Daily walked me through the initial steps when I arrived at the service center and helped arrange for a rental car. My car was fixed in a quick two d More

by Jdstone7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitly Creegan was excellent
October 07, 2024

Since we purchased our Volvo in 2021, we have appreciated how thorough and courteous Gunther’s service department is. More

by Donaboca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daily Diaz
August 16, 2024

My service rep Daily Diaz is a true professional and very knowledgeable and helpful. She is very pleasant to work with. More

by davidpinto55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daily Diaz
Aug 19, 2024 -

Gunther Volkswagen Volvo Cars Delray responded

David, we're delighted to hear that Daily provided you with such excellent service at Gunther Volvo Cars Delray Beach. Thanks for sharing your positive experience!

August 14, 2024

Very happy with my service. The main asset in the service department is Dominic. He is the reason I bring my car there. He is so helpful. More

by MASUSEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic in service
Aug 15, 2024 -

Gunther Volkswagen Volvo Cars Delray responded

Thank you for the kind review! We're so glad Dominic continues to earn your support and we look forward to your next visit with us here at Gunther Volvo Cars Delray Beach!

August 14, 2024

They solved an ongoing issue quickly and efficiently. The service manager was very helpful and very friendly. More

by elion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kait Creegan
Aug 15, 2024 -

Gunther Volkswagen Volvo Cars Delray responded

Elion, we're glad to hear that our team at Gunther Volvo Cars Delray Beach resolved your issue efficiently and provided friendly service. Thanks for sharing!

July 30, 2024

I had a frustrating experience at Gunther Volvo Delray. I waited nearly two weeks for a loaner car and had to bring my car back twice because my check engine light wasn't fixed properly the first time. It More

by M P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daily, Dominic
Aug 02, 2024 -

Gunther Volkswagen Volvo Cars Delray responded

We apologize for the inconvenience and frustration you experienced. It's disappointing to hear about the delays and issues with your check engine light, despite our service advisor's efforts. We strive for efficient and effective service, so this feedback is concerning. Please reach out if you'd like to discuss further or need additional assistance. Thank you, Vasil Blagoev - Service Manager - 561-266-2720

July 24, 2024

I’ve gone there for 6 years. They always accepted credit cards. Service appt. Monday morning. When I presented my credit card, they said it would be a 3% ($19) addition for using More

by jane.leeds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joelle Maselli
Aug 02, 2024 -

Gunther Volkswagen Volvo Cars Delray responded

Jane, thank you for the review. We sincerely apologize for any inconvenience caused by the change in our credit card policy. Your feedback is appreciated and will be discussed with our team so we can work on providing more proactive communication regarding these changes moving forward. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Vasil Blagoev - Service Manager - 561-266-2720

July 17, 2024

Brought my car in for service and the service advisor (Drew) was rude, unhelpful, and arrogant. I will not be returning to this dealership. As you can see from the other negative reviews please believe t More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew
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