Gunther Volkswagen Volvo Cars Delray - Service Center
Delray Beach, FL
647 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center
Christian was helpful and responsive. My minor problem was resolved. This was my second usage of this Service Dept with satisfactory results. My minor problem was resolved. This was my second usage of this Service Dept with satisfactory results. More
They were great. , started on time and finished when they promised. Told me not to rotate tires as I will need new ones soon nice people. They have helped with compute , started on time and finished when they promised. Told me not to rotate tires as I will need new ones soon nice people. They have helped with computer issues without write up etc More
I had a great experience at Gunther. Daily walked me through the initial steps when I arrived at the service center and helped arrange for a rental car. My car was fixed in a quick two d Daily walked me through the initial steps when I arrived at the service center and helped arrange for a rental car. My car was fixed in a quick two days and my checkout was seamless. They even washed my car. I would definitely recommend this dealership More
Very happy with my service. The main asset in the service department is Dominic. He is the reason I bring my car there. He is so helpful. The main asset in the service department is Dominic. He is the reason I bring my car there. He is so helpful. More
I had a frustrating experience at Gunther Volvo Delray. I waited nearly two weeks for a loaner car and had to bring my car back twice because my check engine light wasn't fixed properly the first time. It I waited nearly two weeks for a loaner car and had to bring my car back twice because my check engine light wasn't fixed properly the first time. It turns out they didn't reset it correctly. Overall, the service was inefficient and inconvenient. My service advisor tried her best to remediate the situation, but it was nonetheless very frustrating More
I’ve gone there for 6 years. They always accepted credit cards. Service appt. Monday morning. When I presented my credit card, they said it would be a 3% ($19) addition for using They always accepted credit cards. Service appt. Monday morning. When I presented my credit card, they said it would be a 3% ($19) addition for using a credit card. I was not given any notice of their change in policy. The cashier said “Well there are signs all over. I SHOULD HAVE BEEN TOLD WHEN i MADE THE APPOINTMENT! This is a deceptive business practice! The young lady who checked me in was very polite and helpful. The service department is good, however this ADDITIONAL SNEAKY FEE is not customer friendly. More
Brought my car in for service and the service advisor (Drew) was rude, unhelpful, and arrogant. I will not be returning to this dealership. As you can see from the other negative reviews please believe t (Drew) was rude, unhelpful, and arrogant. I will not be returning to this dealership. As you can see from the other negative reviews please believe them. They are telling the truth. Stay far away from this dealership. More