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Gunther Volkswagen Volvo Cars Delray - Service Center
Delray Beach, FL
646 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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646 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center
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December 21, 2024
They were great. , started on time and finished when they promised. Told me not to rotate tires as I will need new ones soon nice people. They have helped with compute , started on time and finished when they promised. Told me not to rotate tires as I will need new ones soon nice people. They have helped with computer issues without write up etc More
by tunickbarry
Employees Worked With
Service
November 29, 2024
I had a great experience at Gunther. Daily walked me through the initial steps when I arrived at the service center and helped arrange for a rental car. My car was fixed in a quick two d Daily walked me through the initial steps when I arrived at the service center and helped arrange for a rental car. My car was fixed in a quick two days and my checkout was seamless. They even washed my car. I would definitely recommend this dealership More
by Jdstone7
Employees Worked With
Kaitly Creegan was excellent
August 14, 2024
Very happy with my service. The main asset in the service department is Dominic. He is the reason I bring my car there. He is so helpful. The main asset in the service department is Dominic. He is the reason I bring my car there. He is so helpful. More
by MASUSEP
Employees Worked With
Dominic in service
July 30, 2024
I had a frustrating experience at Gunther Volvo Delray. I waited nearly two weeks for a loaner car and had to bring my car back twice because my check engine light wasn't fixed properly the first time. It I waited nearly two weeks for a loaner car and had to bring my car back twice because my check engine light wasn't fixed properly the first time. It turns out they didn't reset it correctly. Overall, the service was inefficient and inconvenient. My service advisor tried her best to remediate the situation, but it was nonetheless very frustrating More
by M P
Employees Worked With
Daily, Dominic
July 24, 2024
I’ve gone there for 6 years. They always accepted credit cards. Service appt. Monday morning. When I presented my credit card, they said it would be a 3% ($19) addition for using They always accepted credit cards. Service appt. Monday morning. When I presented my credit card, they said it would be a 3% ($19) addition for using a credit card. I was not given any notice of their change in policy. The cashier said “Well there are signs all over. I SHOULD HAVE BEEN TOLD WHEN i MADE THE APPOINTMENT! This is a deceptive business practice! The young lady who checked me in was very polite and helpful. The service department is good, however this ADDITIONAL SNEAKY FEE is not customer friendly. More
by jane.leeds
Employees Worked With
Joelle Maselli
July 17, 2024
Brought my car in for service and the service advisor (Drew) was rude, unhelpful, and arrogant. I will not be returning to this dealership. As you can see from the other negative reviews please believe t (Drew) was rude, unhelpful, and arrogant. I will not be returning to this dealership. As you can see from the other negative reviews please believe them. They are telling the truth. Stay far away from this dealership. More
by Sam
Employees Worked With
Drew
