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Gunther Volkswagen Daytona Beach

Daytona Beach, FL

4.3
198 Reviews
Why We are World Class The Short Answer? People Are Our Philosophy. Being a world-class VW dealership means something to our team. Why? We're not about sales; we're about relationships. We know that if we can build trust with our clients through competitive new vehicle prices and state-of-the-art service experiences they'll always return. By steering clear of the hassles and the haggles we've created an environment where prospective car buyers and current clients can feel confident in their purchases. We are so much more than our ability to match the best employee pricing on every vehicle--all through we do that too.
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1510 N Tomoka Farms Road

Daytona Beach, FL

32124

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Showing 198 reviews

July 06, 2013

Nader sheen was a pleasure to work with he cared about are needs more then his sale and guided us honestly should have more sales people like him. Bought a car and sending my son to buy one this week. Tha More

by Jaiqureshi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nader sheen
Jul 08, 2013 -

Gunther Volkswagen Daytona Beach responded

You're welcome and thank you for your continued business! It's our pleasure to have made your experience enjoyable, but most importantly, to find the perfect car to meet your needs. We also look forward to helping your son and providing him with the same exemplary service! Best Regards, Bill Butler - General Manager.

June 25, 2013

Golf wagon came with bike and bike rack and general mgr gave a price break by taking away the bike and rack...killed the sale by couple hundred bucks...that's why dealership only sold 2 cars this month More

by Sblythe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nader
Jul 08, 2013 -

Gunther Volkswagen Daytona Beach responded

I'm very sorry to hear about your poor experience. We have a multi-step process to ensure this kind of experience doesn't happen, but I would like to review where the breakdown occurred. Please give me a call at your earliest convenience at 386-274-1200 or email me at william.butler@fieldsauto.com. Thank you, Bill Butler - General Manager.

May 01, 2013

While on a visit to Florida the AC in my car stopped working. I located Fields VW as the closest dealership. I was able to bring in the car late in the afternoon and left it overnight. Two hours after I More

by 442man
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Landry
May 21, 2013 -

Gunther Volkswagen Daytona Beach responded

Amazing! We are proud to have you as a member of the Fields family of dealerships. It's great to hear we were able to get everything working again. If there is anything else we may do to heighten your ownership experience, please give me a call at 386-274-1200 or drop by my office the next time you stop in. Sincerely, Bill Butler - General Manager (william.butler@fieldsauto.com).

May 01, 2013

I loved the service that I received when I purchased my vehicle. Nader Shahen made my car buying experience so wonderful and easy. Being 23, my credit was still kind of young but Nader was patient when it More

by Nouraben11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nader Shahen
May 21, 2013 -

Gunther Volkswagen Daytona Beach responded

We are happy you had such a great experience here! We try to give all our customers in both Service and Sales that type of wow factor. Best Regards, Bill Butler - General Manager (william.butler@fieldsauto.com).

April 30, 2013

Fernando Smith was very helpful with my sale.Only took me 1 year to the month to decide on what car suited my personality. He was very patient. Service Advisor, Ryan Laundry, very caring and had the minor is More

by Beetle2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando/Sales, Adrian/Gen.Sls.Mgr., Ryan/Service
May 21, 2013 -

Gunther Volkswagen Daytona Beach responded

Thank you for your review and for your business! I will make sure to pass along your positive feedback to our team. The pleasure is ours. Sincerely, Bill Butler - General Manager (william.butler@fieldsauto.com).

April 24, 2013

What a great place to buy a car! From the time I called on the phone until the time we drove the car off the lot, their actions exceeded our expectations. The negotiations were straightforward and hassle f More

by Viet_Vet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Trautman, Kenny Tuter, Chelsea Dove
May 21, 2013 -

Gunther Volkswagen Daytona Beach responded

That's fantastic! That's the kind of experience we strive for every day. I will make sure to pass along the kudos to our team. I'm happy to hear that you're enjoying the car washes! Thank you for your pleasant remarks and for your continued business. Warmest Regards, Bill Butler - General Manager (william.butler@fieldsauto.com).

April 13, 2013

What should have been the easiest Internet sale ever, turned into the worst experience I have ever had buying a car. After agreeing on a sale price, I tried to wire the money from my bank and the salesma More

by Akshaver
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Fernando
May 21, 2013 -

Gunther Volkswagen Daytona Beach responded

Thank you for your feedback. I apologize for the poor customer relations and would like to discuss further if possible. I would be glad to review your situation and try to help if it's not too late. Please contact me at 386-274-1200 or via email at william.butler@fieldsauto.com and I am happy to ensure that any future visits to our dealership are handled professionally and courteously. Sincerely, Bill Butler, General Manager.

October 19, 2011

After buying my first VW from Fields over a year ago, I decided it was time for a change. Although my original salesman was no longer with the department, I had high hopes that his replacement would be abl More

by CityWok2453
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roshanda Green, Chris Fellowes
Aug 08, 2012 -

Gunther Volkswagen Daytona Beach responded

We sincerely apologize for the experience you've had in the past, however, in the past year we've made a number of changes to our staff, inventory and policies to better serve all of our customers and would hope that you will give us another opportunity to serve you. Best Regards, William Butler (william.butler@fieldsauto.com).

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