Gunther Volkswagen Daytona Beach

Great dealer experience Just bought my 6th BMW and have to say Field Dealership is EXCELLENT. I found them to be honest with little or no need to negotiate. Everyone was ve Just bought my 6th BMW and have to say Field Dealership is EXCELLENT. I found them to be honest with little or no need to negotiate. Everyone was very helpful and courteous. Roger Carpenter is my sales person, Joe Baldi - Car Sales Manager and William Ortiz Finance Director. All top individuals. As for service, my service adviser is and will be Kelly Jordan a very pleasant and easy person to work with. I highly recommend Fields of Daytona. More

Service department is terrible Hard to have a 25 word minimum but I would just like to rate the service department as the worst ever. Never been treated so badly and talked to in s Hard to have a 25 word minimum but I would just like to rate the service department as the worst ever. Never been treated so badly and talked to in such a manner from a service department. They didn't resolve any of my issues and waited for my car to go just out of warranty so they can tell me that they can't do anything even though the issue was brought up well before my warranty was out. Never buy a vw again! Too bad, because I loved that car. More

First time deal My daughter had researched a particular vehicle that was at Fields ' VW Daytona. When we arrived there we actually made it over to the car and there a My daughter had researched a particular vehicle that was at Fields ' VW Daytona. When we arrived there we actually made it over to the car and there a few minutes when Sam arrived! So nice not to feel stalked or rushed on! The whole experience was great from the very start! More

Fastest easiest haggle free car buying experience ever! My husband and I went in on Sunday to look at a beetle we saw online. I had a high mile Mural and still owed 6,000. They gave me 6,500 for my trade an My husband and I went in on Sunday to look at a beetle we saw online. I had a high mile Mural and still owed 6,000. They gave me 6,500 for my trade and lowered my car payments by $200 less per month. Diane was a pleasure to work with-no pressure and a down to Earth person. Chris had us done with papers in 30 minutes. This was the fastest easiest purchase of a vehicle ever!!! Maybe 1 hour max. More

Will never deal with them again I had been looking to replace my Volvo C30 T5 (2009) after finally deciding I needed more interior room. The Volvo is a coupe with a tiny amount of sp I had been looking to replace my Volvo C30 T5 (2009) after finally deciding I needed more interior room. The Volvo is a coupe with a tiny amount of space in the hatch. After exploring a number of different options, including a trip to Jacksonville, I saw a 2013 VW Tiguan. As I already had a written offer on my car from the J'ville dealer and found the Fields price acceptable, I thought things would go smoothly. No luck. While the client advisor was fine, negotiations quickly hit a snag. Rather than the $11,000 written estimate, Fields offered $9,500. I was ready to leave. The finance manager seemed to deny the honesty of my written estimate. When presented to him, he glanced at it and dismissively asked whether the written estimate was just printed from the Internet. I held my ground and after hours we agreed on a $10,800 trade-in. As I was to pay with a cashier's check and it was already after bank closing hours I assured them I would be back the next day with the check and to sign the paperwork. They said they required a $1,000 deposit. We agreed on a credit card charge to be refunded the next day. The credit card charge was made on 19 Feb. Returning the next day with the check and ready to sign the paperwork I was told that there would only be one key for the car and no front floor mats. While I knew of the latter, the former was a surprise. I then spent ten minutes at the part counter waiting to find the cost of the missing items. No one ever showed up. It is now Monday evening and after checking my credit card account I find that the $1000 charge has NOT been credited. I also checked their web site and see that my "$9,500" car is being sold for over $13,000 (actually $13,761). UPDATE. Today, 24 Feb 2015, I contacted Finance Manager: Fellows, about the $1000 charge. He says he needed my whole credit card number and would process the credit immediately. Evidently they never attempted a credit to my account. I am wary that they will. I have initiated the dispute process with my credit card company. Do not trust this company. If you go there consider bringing a lawyer. Never again. More

Diane Karel you are awesome!!!! This is the 2nd Jetta I have purchased, Diane is such a pleasure to deal with. she goes above and beyond to make her customers satisfied. She is unlik This is the 2nd Jetta I have purchased, Diane is such a pleasure to deal with. she goes above and beyond to make her customers satisfied. She is unlike any other car salesperson I have ever come across. I would highly recommend anyone needing a new vehicle to come see you. Thank you for your time and your service to me. More

Best experience I've ever had purchasing a vehicle I have never had such a pleasant experience buying a car. Diane Karel's service was exceptional. After speaking to her on the phone she agreed to show I have never had such a pleasant experience buying a car. Diane Karel's service was exceptional. After speaking to her on the phone she agreed to show us a vehicle five minutes before they closed. When we arrived at the dealership, she already had it out front and ready for us to drive. She was very knowledgeable and hospitable. Then once we decided we wanted to purchase the vehicle she was amazing at helping us get a great price quickly. She even detailed the car herself! Each person we came into contact with at this dealership was friendly and helpful. I would highly recommend this dealership and Diane to anyone looking to buy a car in Florida. More

Great service My experience at Fields VW in Daytona has been great both times I visited. My first visit I consulted with Mark Paine, and my most recent visit was An My experience at Fields VW in Daytona has been great both times I visited. My first visit I consulted with Mark Paine, and my most recent visit was Andy. The coffee and cookies were a nice touch! I love my Jetta and am glad there is a shop in the area I can come to and have it serviced. Christine S. More

Diane Karel, excellent sales rep! I had the most amazing car purchase experience ever. I was trying to trade my Mercedes with a either a 3-series BMW or a VW cc that I had found online I had the most amazing car purchase experience ever. I was trying to trade my Mercedes with a either a 3-series BMW or a VW cc that I had found online. Our sales person, Diane Karel, was very helpful and provided us with the information we needed to find what we were looking for. Unlike other sales persons who are very pushy and try to make you buy the car you aren't interested, Diane was very patient and respected our decision. I was impressed when she called me to follow up and see how we liked our new car. She is very knowledgeable, respectful, a good listener, diligent, and understands her customers' needs. It was my pleasure working with her. I will definitely go back to her for my future car purchase and refer my friends. Thank you so much Diane, you are awesome :) More

Great First Car Buying Experience! This our first car buying experience, and at first we were intimidated by the whole process, but our experience at Fields Volkswagen of Daytona was fa This our first car buying experience, and at first we were intimidated by the whole process, but our experience at Fields Volkswagen of Daytona was far from intimidating, and very pleasant. Largely because our salesperson, Dario Taranto, was exceptional. He was very friendly, knowledgeable, and very honest. We did not at all feel pressured into buying something that we didn't need for our car. He genuinely cared about our needs, and even offered valuable advice that will help us tremendously. We purchased a beautiful 2015 GTI, and we could not be any happier with our purchase. Thanks to Dario, and the Fields Volkswagen of Daytona staff, we had an enjoyable first car buying experience. For anyone out there looking to buy a Volkswagen in the central Florida area, we highly recommend Fields Volkswagen of Daytona! More