Gunther Volkswagen Daytona Beach
Daytona Beach, FL
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my NEW Bug drove by .... stopped ..... walked around .... saw my Beetle .... fell in love Fields Volkswagen especially Dean Vasile make it very comfort for me drove by .... stopped ..... walked around .... saw my Beetle .... fell in love Fields Volkswagen especially Dean Vasile make it very comfort for me to lease my Beetle. Great service, great team. I will absolutely recommend Fields Volkswagen. More
Great Experience! I just purchases a brand new VW Passat through Fields Volkswagen working with Diane Karel. Not only was Diane extremely helpful and professional but s I just purchases a brand new VW Passat through Fields Volkswagen working with Diane Karel. Not only was Diane extremely helpful and professional but she also was very thorough in going through all the new features of the car and helping with everything from the purchase to the set up, she made sure I was introduced to everyone and was informed on every part of the process. I would definitely purchase another vehicle in the future from Fields VW and would highly recommend Diane to anyone looking for a new VW. More
Second Purchase Just bought my second Beetle from Fields VW. Why did I return to this dealership? Several reasons - my first deal with them was a pleasant experien Just bought my second Beetle from Fields VW. Why did I return to this dealership? Several reasons - my first deal with them was a pleasant experience, they had the car I was looking for, and my phone conversations prior to driving from Eustis to Daytona were informative and pleasant. And I read reviews of the dealership (yes, people DO read these) and it seemed that they were enjoying a good reputation. My salesman, Dean Vasile, was over the top in the performance of his job. More
WOW !!! My first new car buying experience. William Neckles helped me get into a 2015 Passat TSI SE on an attractive lease. He was very accomadting and listen My first new car buying experience. William Neckles helped me get into a 2015 Passat TSI SE on an attractive lease. He was very accomadting and listened to what I wanted. Overall, great customer service. Friendly atmosphere. Thanks Will, Thanks Field Volkswagen !!! More
great experience Great service, great team. We were in and out in a few hours. Fun and outgoing staff. Definitely recommend. Free cheeseburgers and hot dogs-that was n Great service, great team. We were in and out in a few hours. Fun and outgoing staff. Definitely recommend. Free cheeseburgers and hot dogs-that was nice complimentary touch. More
Great Buy! I recently bought a used Mazda CX-5 SUV from Fields VW in Daytona Beach. I was my first time buying a car and I couldn't have asked for a better expe I recently bought a used Mazda CX-5 SUV from Fields VW in Daytona Beach. I was my first time buying a car and I couldn't have asked for a better experience. I was pleased with the staff and the whole process was quick and easy. The staff answered all our questions promptly and worked with us on the perfect price. The car was detailed and looked brand new, they even filled it with gas which topped off the awesome deal. I would definitely recommend this dealership to others who are looking for an easy and quick car buying experience. Thank you for working with me and for the great buy! Love my new car! More
Only One Word - Awesome This was the best experience yet! I am a true Beetle fan! This purchase is my 4th VW Beetle! I've had a green, yellow, black and this time I wanted th This was the best experience yet! I am a true Beetle fan! This purchase is my 4th VW Beetle! I've had a green, yellow, black and this time I wanted the Denim Blue Convertible. I live in Winter Park & Mike the Sales Manager and my sales rep Erik Murphy made this happen. I told them what I wanted, and Ta-Da. They delivered 110%! Working together online and on the phone we were able to put together all the paperwork and Erik personally delivered my car to me in Orlando. Quick, easy and during my lunch break! Fantastic to work with! Thanks! More
Love my Volkswagan Touareg I just bought my VW Touareg from Fields VW in Daytona Beach, Florida. What a great experience. I had the pleasure to work with Dane Karel, who value I just bought my VW Touareg from Fields VW in Daytona Beach, Florida. What a great experience. I had the pleasure to work with Dane Karel, who valued my time. I had been shopping around for mid- size SUVs, most looking at Chevrolets, stopped by, 10 minutes with Diane, I was sold! She took me out for a test drive, super on the road, great sound system too. Also, extremely comfy. Very pleased with the price I got, and how fast the transaction took. Do yourself a favor ask for Diane Karel. She is the best. More
Terrible Service Department Please HEED THE FOLLOWING STORY!! BEWARE OF THIS PLACE! HAD a 2011 Jetta TDI. Service department and management is the absolute worst in the industry. Please HEED THE FOLLOWING STORY!! BEWARE OF THIS PLACE! HAD a 2011 Jetta TDI. Service department and management is the absolute worst in the industry. Because of this place will never ever buy another VW ever again. I had an issue with my coolant system since 50,000 miles (WITHIN WARRANTY) and have been repeatedly bringing my vehicle in for 20,000 miles in attempts to get it fixed. Water pump replaced 3 times, coolant turns black, had the system flushed twice, turned black again, then had a hose that was "definitely causing the problem" replaced. After having concerns that the root problem had still not been taken care of because I had still had my coolant light come on and had brought the vehicle in, but was told coolant was low due to air bubbles from the previous service and from "evaporation" (Uh...ITS A SEALED SYSTEM!!!). Well the worst has happened. The motor is finally now totaled due to an overheat. This service department claims that they performed the services as warranted, however, how can there be an issue with the vehicle for 20,000 miles consistently. Several times I was so fed up I brought it in without an appointment, was met at the door by the Service manager or one of the maintenance techs, and after showing them the concerns I had with, and continued to have, even after it was "fixed", I was handed a bottle of coolant and told to just "fill it up" once in a while when it got low. Spray patterns around the hood and the excessive leak, as well as the history of issues with the car, were dismissed as normal. This place does the bare minimum to say "they performed the service" and when everything finally falls apart, they blame the customer, in this case me, as having "definitely added an additive into the coolant to make it black, no other way". The Manager of the dealership has refused to work with me on this issue, even though my vehicle and service history clearly demonstrates a consistent issue with the vehicle. Dismissing the history of issues on the vehicle, they now maintain that it was my fault, and have even tried to contact another dealership where I had the problem "fixed" to try to cover themselves. Then claim another dealership corroborates their story, however I have an email from that same dealership stating 3 different reasons for these issues, none of which include any additive. I have been waiting for 3 weeks to get my service records to deal with VW corporate and been promised they would be emailed to me, however I have been hung out to dry. There is no accountability, no responsibility, and absolutely 0 customer service at this dealership. From other comments, I can see I'm not the only one that has had this experience. DO NOT BUY OR SERVICE YOUR CAR HERE!! More
Terrible expierence overall When I first came to the dealership to get my car it was a good experience. But from the time that I stepped off of that parking lot with my new VW Je When I first came to the dealership to get my car it was a good experience. But from the time that I stepped off of that parking lot with my new VW Jetta it has been more than terrible. It took 5 months to get a permanent license tag on my vehicle. At first I got pulled over because my tag was not registered to any vehicle, then I got TWO temporary tags that expired for two weeks each and no one contacted me. I had to contact every person that worked there and they acted as if I was an inconvenience for them. I then had to pick up my permanent tag and license plate they had me go to the BMW dealership to pick it up. When I was on my way I called to let them know I was headed there and the two people that said they were going to help me were "off for the day" so they had to figure it out and get my stuff together which I had to wait for. Also I let them know how displeased and what a terrible experience it was, something that I have never had to deal with and no one had contacted me to apologize. Now because I lease my car from them I can not go to any other dealership. If there were any way for me to never step foot in that dealership again, I wouldn't. Unfortunately that is not possible for my situation. I will also be writing a letter to the head manager and director of the company. More