Gunther Volkswagen Daytona Beach

WORST EXPERIENCE EVER Do not buy a car here. The customer service is horrible. The lady had smart remarks and ridiculous facial expressions towards us for speaking out opin Do not buy a car here. The customer service is horrible. The lady had smart remarks and ridiculous facial expressions towards us for speaking out opinions on a car and the manager was even more ridiculous. Worst car place ever and been to many! Would never ever buy something from there. Beware! Once you walk in you feel like you're bothering them. More

The WORST Service Department Took my new VW for driverside seat heating problem. Very unorganized and dysfunctional department and people. Left the car more than three days, and n Took my new VW for driverside seat heating problem. Very unorganized and dysfunctional department and people. Left the car more than three days, and no one could tell me what was the diagnosis. Everyday stopped by to see if there was any diagnosis, well good luck finding anyone first, and then to no avail. The last statement on the third day was that their technicians wife was sick and he had to leave. Reminded me of the kids in school with excuses like my dog ate my homework. I have never dealt with such incompetent group of people. Finally on fourth day, took the car back and took it to another dealer and fixed it in less than an hour. Every new or used car will need service, so Buyer Beware. I do not know any thing about their sales department, but remember that in life of your car, you would have to deal with service department, not the sales. I would not even give them one star. More

Wow...great dealer and sales person What a difference a dealer makes as well as a salesperson. Diane helped me through a process that people really hate, but she took care of me at Field What a difference a dealer makes as well as a salesperson. Diane helped me through a process that people really hate, but she took care of me at Fields VW and it was a pleasure dealing with her. More

Excellent service I came into the dealership knowing exactly what I wanted and how much I wanted to spend and Andy was very knowledgable and found me the car I was look I came into the dealership knowing exactly what I wanted and how much I wanted to spend and Andy was very knowledgable and found me the car I was looking for at the price I was looking for. Andy asked the right questions up front and the process was quick. I have had my car about a month and fields has delivered all they promised. Great service, sales and price. More

Very smooth purchase expeirience Great Buying Process! Dean Vasile is great to work with, I would recommend Fields VW to everyone, looking for a quality car at very fair prices. Great Buying Process! Dean Vasile is great to work with, I would recommend Fields VW to everyone, looking for a quality car at very fair prices. More

Amazing I really recommend this dealership. Since the first time I came in to the dealer, they all have good manners saying good afternoon. After that I was a I really recommend this dealership. Since the first time I came in to the dealer, they all have good manners saying good afternoon. After that I was asking for someone who speak spanish who can help me because of my difficulties in english. Been very good the customer service. Even they gave me different options of cars and ending it with a great deal. Realmente recomiendo este concesionario. Desde la primera vez que entré al dealer, todos tienendo buenos modales diciendo buenas tardes. Luego que entro, pedi un empleado que hablara español que me pueda ayudar a causa de mis dificultades en Inglés. A estado muy bueno el servicio al cliente. Incluso me dieron diferentes opciones de coches y terminando con un buen negocio. More

Great dealership with even better staff! Process couldn't have been easier. Roger helped me with everything and made me feel welcomed the entire time. I was buying most likely the least expen Process couldn't have been easier. Roger helped me with everything and made me feel welcomed the entire time. I was buying most likely the least expensive car on the lot but Roger made me feel as if I was buying a new 7 series. No "slick sales guy" nonsense. Just an honest guy trying to get you the best deal possible. Do yourself a favor and ask for Roger when you get to the dealership More

Very satisfied customer The Fields VW staff went above and beyond to find us the right car. Our salesman Dean Vasile was especially helpful. We would definitely use them ag The Fields VW staff went above and beyond to find us the right car. Our salesman Dean Vasile was especially helpful. We would definitely use them again. More

Nelsy, Kyle and Michael was very professional. Nelsy Caliendo, Kyle Brien and Michael (GM) were my sales professionals that helped me choose my 2015 Passat TDI. They were helpful in locating the c Nelsy Caliendo, Kyle Brien and Michael (GM) were my sales professionals that helped me choose my 2015 Passat TDI. They were helpful in locating the car I wanted and got the services I requested on it completed in a timely matter. Even the finance manager made the experience not so stressful. He was funny and charming which kept the transaction stress less. More

Dean Vasile is terrific! You won't go wrong with this guy. I looked at a lot of cars and car dealers when shopping - from Tampa to Orlando to Jacksonville. This is what a grea You won't go wrong with this guy. I looked at a lot of cars and car dealers when shopping - from Tampa to Orlando to Jacksonville. This is what a great car buying experience can look like. I was brand new to Fields and VW, but from greeting to test drive to finding me the EXACT car I wanted, Dean was just terrific. He does what he says he will do - and you don't have to chase him to get him to do it. He was professional, gracious, and very knowledgeable about VW products. He took me on a great test drive, and then took care of getting just the car and color I wanted, even though he had to put in a significant amount of extra effort. There was none of the xxxxxx business you run into at so many dealers. Mike Pollard, the Sales Manager and Chris Fellows in Finance could not have been nicer or more professional and I got a fair price. Dean even makes sure the pre-delivery detail is spot on, and if there are any missed spots, he gets it redone -- without you having to bring it up. Fields is big enough to have resources and reach, but small enough that you get some quality attention. I'd write more, but I'm having so much fun with my new Fields VW that I want to get back on the road! More