Gunther Pre Owned Fort Lauderdale

Pleased I actually had a good experience at the VW dealership. Work was done. Service rep very helpful. And they even wash the car when the work is finished. I actually had a good experience at the VW dealership. Work was done. Service rep very helpful. And they even wash the car when the work is finished. More

Milk the cow All other times i’ve had good service but Alex’ (Alessi) poor customer service and pushy-ness was alarming. He wouldn’t accept my coupon and would not All other times i’ve had good service but Alex’ (Alessi) poor customer service and pushy-ness was alarming. He wouldn’t accept my coupon and would not honor any promos. It was either $200+ for a bunch of crap or kick rocks in flip flops from him. I understand the requirement of upselling but not to the point of inconvenience. I will not be leasing anything from Gunther moving forward. They didn’t even have the general courtesy of cleaning the car which has been done on every visit except this one. You lost a customer short & long term. More

Dashboard signals First at all when I had the problem with the symbols in the dashboard, I called my sales person Julian and he was kind and gentleman and took me to th First at all when I had the problem with the symbols in the dashboard, I called my sales person Julian and he was kind and gentleman and took me to the services, which I had immediately attention. The car is fixed and my service advisor was Alex or Jose. I’m so happy and thankful. More

very professional I'm very happy with the service I received very professional and helpful - No surprise nice services very very nice and fast too Not sure of the name I'm very happy with the service I received very professional and helpful - No surprise nice services very very nice and fast too Not sure of the name of the fellow who help me but it was a middle age guy with white hair and blue eyes - More

Great service, informative and approachable service provider Alessandro was very helpful and honest about my service—letting me know exactly what was needed and what was not. He didn’t try to recommend extra ser Alessandro was very helpful and honest about my service—letting me know exactly what was needed and what was not. He didn’t try to recommend extra services to make more money, and really helped me feel educated about my car. More

Great-honest service My service advisor, Rob was great. I had a warranty issue with my battery that was qiickly diagnosed. He got me in and out of the service center very My service advisor, Rob was great. I had a warranty issue with my battery that was qiickly diagnosed. He got me in and out of the service center very quickly. Rob, Jimmy and the all the staff at Gunther VW always take great care of me and my vehicle. More

Upkeep Was able to get tires rotated, fluids topped off and sunroof recall repair in an hour!! This is helpful when you have a 6 year old in tow. Was able to get tires rotated, fluids topped off and sunroof recall repair in an hour!! This is helpful when you have a 6 year old in tow. More

Gunther VW Service experience My service advisor Robert was very professional and helpful. Went above and beyond to make sur e my car was done quickly and all issues were addressed My service advisor Robert was very professional and helpful. Went above and beyond to make sur e my car was done quickly and all issues were addressed. I have servicing and buying my cars from Gunther for 30 years. And will continue to do so! More

Aleks is Awesome! I was helped right away, kept in the loop, and given a loaner. Given his background as a technician, he was able to thoroughly explain the repairs mad I was helped right away, kept in the loop, and given a loaner. Given his background as a technician, he was able to thoroughly explain the repairs made on my car is an easy to understand manner. I’m happy camper! More

Rob made my experience much better Is there an employee of the month award program to subscribe Rob for it? The ladies at the cashier window need additional training on customer ser Is there an employee of the month award program to subscribe Rob for it? The ladies at the cashier window need additional training on customer service and smiling and using thank you , please and your welcome along with the smile would do wonders to complete the whole service experience. More