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Gunther Mazda

Fort Lauderdale, FL

3.4
1,031 Reviews

1800 South State Road 7

Fort Lauderdale, FL

33317

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Showing 1,031 reviews

April 10, 2019

Unsatisfactory New Miata pd $38,000 with a bad bluetooth and service refuses to fix or replace, seat adjustment button does not worked & still not fix. 3 times no r More

by JLAMGMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Neal
Apr 19, 2019 -

Gunther Mazda responded

JLAMGMT, it is unfortunate that your recent service visit hasn't gone as you had hoped but we can ensure you that your vehicle's Bluetooth System has been checked inside and out. Our service technicians and advisers have worked with you to pair your phone with the system and we have found that everything is operating normally. As far as your seat, the seat adjustment in your vehicle is operated with a lever and has also been found to be working just fine. If you would like, we can extend a training with Larry Whittenstein, who can show you all the features within your Mazda as well as explain and demonstrate how they operate. These trainings are held on Mondays and Thursdays from 10:00 am to 4:00 pm. To schedule an appointment, please call 786-797-1600.

April 10, 2019

Wonderful experience! Everyone we talk to at the dealer were wonderful! Starting with our sales person Ali. He was very attentive and was able to negotiate a good deal so w More

by THATIANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Suzer
Apr 11, 2019 -

Gunther Mazda responded

THATIANY, thank you for recognizing Ali's efforts to get you the best possible deal on the Mazda you wanted. We value your business and are grateful to receive your review for the wonderful experience you received at Gunther.

April 10, 2019

Service Great It’s always excellent the people are great. I always have a good experience when I take my car to Mazda. I never mind waiting for my car. More

by DENISEYAWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri and the cashier were pleasant.
Apr 10, 2019 -

Gunther Mazda responded

DENISEYAWN, we are pleased to know that every visit to service your Mazda is carried out excellently! Thank you for rewarding us with your kind words and 5-star review.

April 10, 2019

Service Great service experience. The human touch by Teri Robertson feels honest and caring. My wife’s vehicle comes out like brand new, clean and shiny af More

by NEYMARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teri Robertson
Apr 10, 2019 -

Gunther Mazda responded

NEYMARS, with your best interest in mind, Teri made it her mission to take care of your service needs in an honest and personalized manner. Thank you for your compliments and sharing how Gunther Mazda made your experience truly great!

April 10, 2019

Always great service Terry always provides top notch service. I never feel like just another customer and I value her opinion and don’t feel like she is trying to upsell m More

by MOLSONSUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
Apr 15, 2019 -

Gunther Mazda responded

MOLSONSUE, we are thrilled to know that you have built a long-lasting relationship with Terri who always keeps you and your vehicle's best interest in mind. Thank you for instilling your trust in our recommendations and services.

April 10, 2019

service center The people in the drive up area were very courteous and informative but when the car was delivered no one explained what they had done. More

by ANITA.RICE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ali Suzer
Apr 10, 2019 -

Gunther Mazda responded

ANITA.RICE, taking you for taking the time to express your concerns. Although we are happy to hear you were greeted and taken care of in a courteous manner, we ask that you please reach out to our service advisor who may address any questions you may be experiencing.

April 10, 2019

Still concerns over clunking I have a clunk in the front drive train at downshifting and also slow speed driving when load on/ then off front wheels. The clunk is not apparent o More

by JIM@JIMCODDINGTON.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sute of the name. He was quite nice.
Apr 15, 2019 -

Gunther Mazda responded

Jim, thank you for taking the time to reach out to us. It sounds like you are experiencing some issue and we would love the opportunity to help. Fortunately, we have sent your feedback and information to management so that your requests can be handled accordingly.

April 10, 2019

Very good service and courteous people, very clean facilitie I was very happy with the way I was treated and I would recommend Gunther service to all my friends and anybody I know has a VW , KIA and Mazda! More

by HLUETTGEMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Collins, Kareen Wilson, Fatma Ferjani|
Apr 10, 2019 -

Gunther Mazda responded

HLUETTGEMANN, we value your business and thank you for singing your praises and making your recommendations for the Gunther family!

April 10, 2019

2015 MX5; 37,000 miles Always does a great service. And Terri, my technician, is always nice and helpful. She even got me a last minute loaner. I wouldn’t trust any place el More

by mikeynky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri
Apr 10, 2019 -

Gunther Mazda responded

Mikeynky, earning your trust and servicing you best is exactly what we aim for. It is wonderful to hear our Terri and our team make servicing your Mx5 a real treat! Thank you for your kind words and positive review.

April 10, 2019

Recall Immediate appointment and rather short wait in the waiting room. Nice free hot drink machine. A free pastry would round out the complete service exper More

by GRANTEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 10, 2019 -

Gunther Mazda responded

GRANTEE, during your recall you were presented with an accommodating service experience and comfortable waiting period. We appreciate your positive feedback for our services and facility and thank you for stopping by!

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