Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gunther Mazda
Fort Lauderdale, FL
1,031 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,031 reviews
May 05, 2019
False Advertising I was interested in a car and the salesperson, Ali, boasted about the great price. When I decided to buy the car and started the haggling process, I f I was interested in a car and the salesperson, Ali, boasted about the great price. When I decided to buy the car and started the haggling process, I found out that the so-called great price was the military discount. When I pointed out that was false advertising, Ali insisted it was not because some customers are from the military. I'm sorry, but unless the dealership is located on a military base, or unless he found out from the very beginning that I was military, he quoted me a falsely low price. I understand that car salespeople have to make a living, but that kind of duplicity leaves a bad taste in my mouth. The low price was even featured on the car.Now I won't recommend Gunther Mazda. If I had a good experience, I would be singing its praises. After the transaction was concluded, Ali told me that I would be emailed a survey. He kept saying over and over that I needed to give him a perfect score, but don't tell anyone that he told me to do that. When I said I would have to see the survey first, he insisted again that if I couldn't give him a perfect score, don't bother filling out the survey at all! Correct me in I'm wrong, but aren't customer satisfaction surveys a way for the dealership to improve? I hope Gunther Mazda steps up its game and treats its customers with a little more respect. More
by NICOLEMAYER
Verified CustomerEmployees Worked With
Ali Suzer
May 03, 2019
Great Experience and Fatma Ferjani is the best ! Courteous and polite service from the initial greeting and throughout the process until I drove my new CX5 off the lot. Everything was explained in d Courteous and polite service from the initial greeting and throughout the process until I drove my new CX5 off the lot. Everything was explained in detail and with patience. More
by gwgiordano
Employees Worked With
Mario (trainee), Larry Whittenstein, Fatma Ferjani|
May 03, 2019
My First Mazda Been leasing cars with Gunther for almost 20 years. This is my first Mazda and John made the experience awesome!!! John will definitely be my go to ma Been leasing cars with Gunther for almost 20 years. This is my first Mazda and John made the experience awesome!!! John will definitely be my go to man in the future. More
by XTEXAN8
Employees Worked With
John Courtois
May 03, 2019
Effective Ron had them fix the car in a timely manner. Bill has MISC charge of $27. Why? Tell customers what they are being charged for. Ron had them fix the car in a timely manner. Bill has MISC charge of $27. Why? Tell customers what they are being charged for. More
by TIM.THOMPSON48
Employees Worked With
Ron Stultz
May 02, 2019
Disappointed The technician was supposed to change a plug to a patch on my tire but didn’t. When installing CarPlay, was not careful, scratching the console. The technician was supposed to change a plug to a patch on my tire but didn’t. When installing CarPlay, was not careful, scratching the console. More
by CONSTANTIN727
Employees Worked With
Willie Loszynski, Anthony Huerta
May 02, 2019
Great service Great service. Pleasant staff. Work done correctly and in a reasonable time . Will definitely return there for needed service and future sales. Sitt Great service. Pleasant staff. Work done correctly and in a reasonable time . Will definitely return there for needed service and future sales. Sitting area was clean. Coffee was excellent More
by LWS42
Employees Worked With
Ron Stultz
May 02, 2019
Fantastic and efficient The team at Gunther Mazda service is the best! From the time you enter to the time you leave. .who could ask for more.congratulations The team at Gunther Mazda service is the best! From the time you enter to the time you leave. .who could ask for more.congratulations More
by E_PORTMAN
Employees Worked With
Larry Whittenstein, Willie Loszynski, Mike Yonak, Teri Gatewood
May 01, 2019
Great service My family members and I have been using Gunther for over 25 years, first with VW and now with Mazda. I would heartily recommend Gunther VW/Mazda to an My family members and I have been using Gunther for over 25 years, first with VW and now with Mazda. I would heartily recommend Gunther VW/Mazda to anyone. More
by VMLOY
Employees Worked With
Ron Stultz
May 01, 2019
Great and efficient service Jim although having been with Gunther Mazda for many years and having some visible car salesman traits.... good ones.....he is extremely fast, efficie Jim although having been with Gunther Mazda for many years and having some visible car salesman traits.... good ones.....he is extremely fast, efficient, courteous and works to ensure the customer gets what they want. More
by DEVILLA2801
Employees Worked With
Jim Collins
April 30, 2019
Little disappointed This past visit did not live up to its usual quality of service. One of the services I asked to be completed was not. Another service was done recentl This past visit did not live up to its usual quality of service. One of the services I asked to be completed was not. Another service was done recently, and they are recommending it being done. Nobody checked to see that it was already done. More
by Bostonladee
Employees Worked With
None of the above employees.
