Gunther Kia

Had done over 20 vehicle transactions with this dealer in the last 20 YEARS and I can tell they have decided to join forces with the dark side. Sales are no longer an interaction but a mere transaction fo the last 20 YEARS and I can tell they have decided to join forces with the dark side. Sales are no longer an interaction but a mere transaction for the new management team… On the service side BEWARE of the SCAM they currently run adding $29 engine cleaning systems for brand new vehicles even under 7k miles. They do this without disclosing pricing and just adding it to the oil change. Jess, svce manager is one of them and when you bring up the charge at the end they state you sign for it. She is outrageous on customer service and build such a bad reputation for your dealer. Call several time asking for service director but never connected me to him. Left voice mail but got never contacted. STAY AWAY FROM THIS DEALER - Rick Case in Sunrise or Hollywood KIA are the WAY TO GO!!! This review comes from someone who has been a loyal client for over 15 years… Imagine how they will treat you… Wish Mr. Gunther was running the show more… More

Ryan has always made me compforted when he has my car in his hands. Very friendly his hands. Very friendly More

Do not recommend. They honored my Costco discount but added the same amount back into the final price claiming I had to pay for the powertrain warranty. The vehicle wa They honored my Costco discount but added the same amount back into the final price claiming I had to pay for the powertrain warranty. The vehicle was certified and advertised with a powertrain warranty, yet I was charged extra for it. Kia corporate later advised me to file a complaint. The experience felt misleading and unprofessional. The sales manager later called me, spoke aggressively, told me I didn’t understand what I was talking about. More

Recommend yes do to my experience with the salesman Adrian Del Pozo who was patient and did not push the sale, left it up to me. However the so called vehicle inspection or certified in my experience Adrian Del Pozo who was patient and did not push the sale, left it up to me. However the so called vehicle inspection or certified in my experience was bad, made the mistake of not buying a Car Fax report till involved with the first vehicle, it showed an open recall and minor body damage. Decided to get another one and rush through the sale and after taking possession found it needed oil change, missing cover of cargo door handle and had minor damage on lower part of front bumper. Again if buying a certified car from them buy a CarFax report for it and see vehicle history as well as going over the vehicle well to see it’s condition. More

The service at Gunther Kia is first class, the kind of service you would expect from a luxury car dealership. We have experienced reliable, professional and very thorough service for the 6 years we have b service you would expect from a luxury car dealership. We have experienced reliable, professional and very thorough service for the 6 years we have been using Gunther Kia. A good example is Chris Lopez in the service department who went out of his way to help us quickly with a loose battery cable which he fixed and even helped us change the key fob battery! He is very patient, professional, friendly and one of the reasons we fully intend to buy our next car at Gunther KIA. Highly recommended and thank you Chris! More

Thank you for a wonderful experience with Anthony in sales and Chris in service. We came to get an oil change on a Kia we bought a couple years ago and ended up buying a Sportage. The after sale experie sales and Chris in service. We came to get an oil change on a Kia we bought a couple years ago and ended up buying a Sportage. The after sale experience was wonderful and we would highly recommend this dealership for service and sales. More

I Resigned from this place today as a sales consultant. Didn’t like the discriminatory practices they had here the sales manager named Jorge Zaldivar punched me in the throat. The General Manager yells, cu Didn’t like the discriminatory practices they had here the sales manager named Jorge Zaldivar punched me in the throat. The General Manager yells, curses at and belittles you. they tried to charge a customer $2,000 more than what the internet price was for the vehicle. They’re not fair or equal to employees and the General Manager is a real piece of work. Just avoid the Hassle and troubles and go to Rick Case or Hollywood Kia from what I’ve seen they have the best deals! More

There's a lot of reasons Gunther Kia has been delisted from the better Business Bureauureau and we've just experienced one of them Gunther Kia knowingly sell junk and calls it certified, inspected and sen from the better Business Bureauureau and we've just experienced one of them Gunther Kia knowingly sell junk and calls it certified, inspected and send you on your way. When the junk breaks down, Gunther Kia points the finger at the buyer for the damage even if you've only had il The car a few weeks. Certifertified means absolutely nothing, consumer commitments and honesty mean absolutely nothing Their customer follow-up is non-existent and they're professionalism is Non-Existent Don't get me started on ethics. This dealership saws cars they know are defective, junk and mechanically bad., I would advise anyone who values their money to stay the xxxx away from this place!. There are a lot of good car dealerships, honest service, people, and general managers of dealership with ethics. This sure as xxxx is not one of them. More

I highly recommend Gunther Kia of Fort Lauderdale for their exceptional professionalism and transparency showed throughout my leasing experience. Since the very first text message , the sales associate M their exceptional professionalism and transparency showed throughout my leasing experience. Since the very first text message , the sales associate Maylene Nieves stood out by providing clear, straightforward guidance without ever hiding details about pricing or lease terms. I greatly appreciated her honesty and efficiency. A special thanks also goes to the Sales Manager Jorge Zaldivar and the Finance Manager Manny Pulido, who worked with me to secure a deal that satisfied everyone, all while maintaining a positive, respectful and pressure-free attitude. This was, by far, the best car-buying experience I’ve ever had. If you value clear communication, serious and direct answers, and a sales process free of sneaky tactics, I strongly encourage you to consider Gunther Kia as your first choice. I really appreciated that the price quoted over the phone was exactly what I signed for—no surprises or hidden fees. Kudos to the entire team for their professionalism and integrity! Thank you again and see you for the next car 😉 More

This concerns Gunther Kia's service department. If you need anything other than standard scheduled service, prepare to wait all day. We had an 11:00 AM appointment and were told it would take 2 hou If you need anything other than standard scheduled service, prepare to wait all day. We had an 11:00 AM appointment and were told it would take 2 hours for a diagnosis. After 2.5 hours I asked the service rep about my car's status and he didn't yet know. I told him that he said it would take 2 hours for the diagnosis and he replied, "I said it would take at least 2 hours," he lied. When I finally got the diagnosis after 4 hours of waiting, I was told that they needed to order a part and couldn't do the repair. So that was that and I drove home angry and wholly unsatisfied with Gunther Kia's service department. You should also know because I was told this: "Your appointment time is with a service advisor." Be prepared to be lied to and worse from this dealer's absolutely horrible service department. More