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Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
483 Reviews

483 Reviews of Guntersville Chevrolet - Service Center

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January 25, 2024

They're great. I don't know what else to say, so here are thirteen more words. More

by STIFFDAWG
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Russell
Jan 26, 2024 -

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 24, 2024

Perfect. They describe everything wrong with truck. Even put it in writing. Never have to wait long. More

by Greg Canfield
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Russell
Jan 26, 2024 -

Guntersville Chevrolet responded

Greg, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 24, 2024

Great service. Went into great detail on what vehicle needed. Friendly staff and great price. More

by Greg Canfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Guntersville Chevrolet responded

Greg, thank you for your kind review; we are happy to pass along your comments to the team here at Guntersville Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

January 24, 2024

Very helpful and keep me updated on the progress. Very nice waiting area. Overall, a good experience and will keep using the dealership for future needs. More

by MICHAEL.D.BARNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 23, 2024

Very clean and organized establishment. The employees are all so kind and ready to help! More

by anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

January 15, 2024

Always very courteous an friendly. An the coffee is great. An everybody alwa ask if u need anything very helpful More

by Rdbtlb
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Russell
Jan 18, 2024 -

Guntersville Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 13, 2024

My last service appointment went very well. I was well pleased with the quality of the service and courtesy of the the staff. More

by Tgrayson1972
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Russell
Jan 15, 2024 -

Guntersville Chevrolet responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 13, 2024

I appreciate how quickly I was able to get an oil change. The staff is very professional and knowledgeable More

by Jennie41210
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Russell
Jan 15, 2024 -

Guntersville Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

January 13, 2024

Excellent service and always very helpful and friendly. .. They fixed my issues and speedy time. The whole dealership was very friendly and eager to help More

by VRR15
Recommend Dealer
Yes
Employees Worked With
Kevin and Jonathan in service department
Jan 15, 2024 -

Guntersville Chevrolet responded

We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.

January 12, 2024

They are so forgetful. I wish they could service my vichele with having to remind them to reset my car or put a sticker on for my oil change. I worry what they do when my c More

by SHEILA_FROST
Recommend Dealer
No
Employees Worked With
Kevin Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Russell
Jan 13, 2024 -

Guntersville Chevrolet responded

We at Guntersville Chevrolet acknowledge and appreciate your feedback. Our commitment is to ensure the complete satisfaction of our customers. We understand your concerns, and we apologize for any inconvenience caused. Your comments are valuable to us, and we will use them to enhance our processes and deliver an improved customer experience. Thank you

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