Guntersville Chevrolet - Service Center

Professional Totally informed as to what was needed and not needed at the present time. Very informative mechanic. Purchased truck new at this dealership in 2007. Totally informed as to what was needed and not needed at the present time. Very informative mechanic. Purchased truck new at this dealership in 2007. Have always been happy with service. More

radio installtion Service installed a radio cd cass player in my 2004 van. I am unable to obtain a new one as it is no longer available. Last visit I was unhappy with s Service installed a radio cd cass player in my 2004 van. I am unable to obtain a new one as it is no longer available. Last visit I was unhappy with service and they gave me a discount. Comes down to the fact that Delco made a poor cd player in that model year. I am having to go to an after market device. I am unhappy with Delco. More

It took over 1.5 to get service. No discount options were available. The staff was friendly but many other places at a better price. available. The staff was friendly but many other places at a better price. More

Routine Car maintenance Everyone was pleasant and polite. The work was done quickly and thoroughly. Out in less than an hour . sitting area was clean and comfortable and cof Everyone was pleasant and polite. The work was done quickly and thoroughly. Out in less than an hour . sitting area was clean and comfortable and coffee was available More

friendly staff found problem with my car fixed in timely manner great place to do business with great deals on a vehicle new or used manner great place to do business with great deals on a vehicle new or used More

I took my Equinox to have the oil changed, tires rotated and have the battery checked that had failed me several times before going on a trip 400 miles from home. The battery is new and the cables were cle and have the battery checked that had failed me several times before going on a trip 400 miles from home. The battery is new and the cables were cleaned and pads put on it to keep the corrosion from creating the problem again. The service was reasonably timely and the service guy was nice and kept me updated. Fast forward to my trip, I was stranded in a 98 degree parking lot with my granddaughters when my car wouldn’t start! a kind man helped us get it started and I immediately looked for someone to look at it again. I took it to a local repairman who replaced the terminal and it has been fine ever since. He only charged me $33. We have bought every car in the last 25 years from Bob Hembree/Dale Benton and had all of our service there. I’m not sure I can trust my business to them again. It was a simple fix and one that I had to have done 400 miles from home and caused my and my granddaughters lots of stress. More

I was told my car had an automatic start but it did not. One was put on it, so all turned out well in the end. One was put on it, so all turned out well in the end. More

Service was fast and I was provided with information that I had asked for regarding the care and maintenance of my vehicle. Very polite, professional team! I had asked for regarding the care and maintenance of my vehicle. Very polite, professional team! More

Fred (I believe that was his name) was so nice and professional. One of the nicest experiences I’ve had at the dealership. He’s top notch. professional. One of the nicest experiences I’ve had at the dealership. He’s top notch. More

New tires The service department is awesome and took great care of me. Everyone was friendly, professional and a pleasure to work with. The waiting area was The service department is awesome and took great care of me. Everyone was friendly, professional and a pleasure to work with. The waiting area was very clean. More