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Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
521 Reviews

521 Reviews of Guntersville Chevrolet - Service Center

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August 17, 2021

They had my car in and out the same day and fixed what 3 trips to one dealership and 2 garages couldn't fix. I'm a lifetime customer now More

by Julie R Segars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason & John service, Devin Tucker
Aug 17, 2021 -

Julie R Segars responded

Thank you so much

Aug 17, 2021 -

Guntersville Chevrolet responded

Thank you Julie. I am glad we could earn your business!

August 13, 2021

Brought in my truck for a recall fix. Since I live a short distance from the dealership, they gave me a ride home while they worked on my truck. When it was fixed they even brought my truck to me. That More

by Appletuesday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Tucker
Aug 14, 2021 -

Guntersville Chevrolet responded

Thank you Appletuesday! We are happy to help.

August 12, 2021

Great service and very easy to talk and work with during the service time. Service time and delivery where fast and quality was outstanding Thank you More

by Tahodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Woodham, Jason Kelly, Devin Tucker
Aug 13, 2021 -

Guntersville Chevrolet responded

Thank you for your feedback! We're so glad we were able to fulfill your service needs. We hope to see you again!

August 10, 2021

Did a good job getting my vehicle in and getting it fixed. Very friendly and professional and answered my questions. I would recommend this dealership More

by greg.mcghee27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Tucker
Aug 13, 2021 -

Guntersville Chevrolet responded

Thank you for sharing your feedback, Greg! We hope to see you again!

August 09, 2021

Really great service DEPT ! Super friendly!! Bent over backwards for the customer!! Highly recommend! I have recommended this dealership to my friends all ready !! Keep up the great work! More

by Depdog579Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Tucker
Aug 13, 2021 -

Guntersville Chevrolet responded

Thank you for the kind words!! We're so glad you had such a positive experience with us. We hope to see you again!

August 09, 2021

Schedule appointment, arrived on time. Recall item was corrected under 30 minutes. Very satisfying to have service like that. I will schedule my next service work there. More

by Waltereorr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Devin Tucker
Aug 09, 2021 -

Guntersville Chevrolet responded

Thank you for sharing your experience with us! We're so glad you had a positive service experience. We hope to see you again!

August 07, 2021

Fast service. Devin was very friendly and well explained. Not so much with the lady, she was unfriendly and left me standing at the door. More

by cristina_26c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Tucker
Aug 09, 2021 -

Guntersville Chevrolet responded

Thank you for your honest feedback, Cristina! We're so sorry that happened. We will be sure to discuss this with our team. Have a great day!

August 05, 2021

Staff was very friendly and helpful. Got my vehicle repaired quickly. Service writer called and confirmed symptoms and then when vehicle was ready to be picked up. More

by Brian Walls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Tucker
Aug 06, 2021 -

Guntersville Chevrolet responded

Hello Brian, Thanks for the kind words. I hope you have a GREAT weekend! Jason Lanigan Service Manager

August 04, 2021

They fixed my car but charged the crap out of me. They do quality work but very expensive. Devin was ok. Not full of alot of information.. More

by Watchley1111
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Devin Tucker
Aug 17, 2021 -

Guntersville Chevrolet responded

Thank You for the review. We value each customer and strive to provide a service that exceeds the cost of those goods. I would love to speak with you and review the charges for your services. Also, if there was any additional information I could provide you I would love to do so. Please call me, Bruce Moss General Manager 256.582.5603

August 03, 2021

They left coolant hoses loose, sensors unplugged and burnt, 2qts low of oil, car almost blew up on the way home after Chevrolet worked on it. More

by SS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devin Tucker
Sep 08, 2021 -

Guntersville Chevrolet responded

Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our general manager, Bruce, directly at (256) 582-5603 when you have a chance. Thank you, and we look forward to hearing from you.

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