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Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
500 Reviews

500 Reviews of Guntersville Chevrolet - Service Center

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June 29, 2021

The service crew was kind and effective at their job. The service was completed even faster than was estimated. I am likely to return in the future when I need service again. More

by mooseejay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Guntersville Chevrolet responded

Hi there! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

June 27, 2021

Was told over phone they could do warranty work on our 2021 Bolt Ev, took off work on a Friday to see it through it's appointment only to be told when we arrived that they couldn't do warranty work on EVs More

by rcharam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Roberts
Jul 16, 2021 -

Guntersville Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. With the recent purchase of the dealership the training involved with EV vehicles takes time to complete. Our biggest concern is to ensure we have a qualified technician working on your vehicle so the repairs are done correctly. Unfortunately, we did not have a prepared technician at that time. Please call our General Manager, Bruce Moss, to review your experience as we would love to earn your business in the future - 256-582-5603.

June 26, 2021

Jason L . Is the best hands down! He treated me and my family so nice and like we were apart of his family . The extra touches of putting the covers over the car seats and steering wheel make me want to More

by Bambrit82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lanigan
Jun 28, 2021 -

Guntersville Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Please don't hesitate to reach out to us if there's anything more we can do!

June 24, 2021

Clean, professional, good service. Easy to make and appointment and location is easy to find. More

by mayfeld3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Tucker
Jun 25, 2021 -

Guntersville Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

June 22, 2021

Great service department. Did an outstanding job, and didn’t try to sell unnecessary services or parts More

by emmenegger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Tucker
Jun 24, 2021 -

Guntersville Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. We look forward to your next visit! Take care!

June 21, 2021

Great Service! Let me know exactly what was going on with vehicle. More

by johnathanadams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts, Devin Tucker
Jun 23, 2021 -

Guntersville Chevrolet responded

Hi there! We're so happy we were able to help you out! Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

June 21, 2021

Service manger understood my problem and took time to explain what was going on in solving the problem. I was very thankful for service I received. More

by verbliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lanigan
Jun 23, 2021 -

Guntersville Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care.

June 20, 2021

Awesome experience made me fill welcome and not pressured in any way and respected my decision. And Summer McGatha was a great lady to do businesses with and Jason Kelly ! More

by Rickey
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Kelly, Devin Tucker, Summer McGatha
Jun 20, 2021 -

Guntersville Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

June 15, 2021

The employees are very kind and knowledgeable about what services are offered. They understood the problem I was experiencing and explained the ways that they were trying to fix it. No surprise totals. More

by JAZBURGESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts, Devin Tucker
Jun 16, 2021 -

Guntersville Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 11, 2021

Everyone is always super nice and super helpful anytime I have any questions or issues with my vehicle! They always take care of my vehicle no matter what! More

by Kynsey Upton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaylee Buchanan, Devin Tucker, Hunter Gibbs
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