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Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
483 Reviews

483 Reviews of Guntersville Chevrolet - Service Center

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June 20, 2021

Awesome experience made me fill welcome and not pressured in any way and respected my decision. And Summer McGatha was a great lady to do businesses with and Jason Kelly ! More

by Rickey
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Kelly, Devin Tucker, Summer McGatha
Jun 20, 2021 -

Guntersville Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

June 15, 2021

The employees are very kind and knowledgeable about what services are offered. They understood the problem I was experiencing and explained the ways that they were trying to fix it. No surprise totals. More

by JAZBURGESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts, Devin Tucker
Jun 16, 2021 -

Guntersville Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 11, 2021

Everyone is always super nice and super helpful anytime I have any questions or issues with my vehicle! They always take care of my vehicle no matter what! More

by Kynsey Upton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaylee Buchanan, Devin Tucker, Hunter Gibbs
June 11, 2021

Had a quick recall and they handled well and were very nice. Will give them another try when needed. Previous experience under prior ownership was bad and had written them off. We'll see. More

by clifton747
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Grass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Woodham
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moody Qattea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Kelly, Fred Roberts, Devin Tucker, Justin Hundley
Jun 14, 2021 -

Guntersville Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

June 08, 2021

I have had issue from the day I had my new car serviced.. I am trying to let redeem them self and they are getting better. More

by SHEILA_FROST
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Fred Roberts, Devin Tucker
Jun 11, 2021 -

Guntersville Chevrolet responded

Hi Sheila, Thank you for taking the time to share your feedback with us. We're so sorry that you had an issue with your new car service work. I understand that yesterday, our team re-rotated your tires and changed your oil, and made sure you were happy as you left. Thank you for trusting us to come back and let us make this issue right. We loved being able to help you! If there is anything else you need, our team is here for you! Reach out anytime. Thank you again! Sincerely, Katie R.

June 03, 2021

Salesman and finance was very helpful I was in a hurry the day I came in and they helped me for my time frame. Everyone was helpful More

by pamela.estes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Woodham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2021 -

Guntersville Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 01, 2021

They have a Nice friendly service staff that worked on my truck . although it took 2 days longer than they estimated it was still a pleasant environment More

by jeff@sunriseind.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts, Devin Tucker
Jun 03, 2021 -

Guntersville Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. We hope to see you soon!

May 30, 2021

I have always had a good experience with the service department. They are friendly and accommodating. I continue to come here to have all of my service work done because of these reasons. More

by capowell2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts, Devin Tucker
Jun 01, 2021 -

Guntersville Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!

Jun 01, 2021 -

Guntersville Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 28, 2021

Service dept put a new vent in my Aveo. They put part in and it was done at a decent price. Parts works as good as old one Did More

by roxiepell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Tucker
May 31, 2021 -

Guntersville Chevrolet responded

Hi there! We're so happy we were able to help you out! Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

May 21, 2021

I had my camaro ss serviced. The techs out front were friendly and efficient. Car went right in. Finished in a good time.. the ladies at pay desk. Very friendly and professional More

by smith.ak82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts
May 23, 2021 -

Guntersville Chevrolet responded

Thank you for choosing Guntersville Chevrolet as your first choice for all your automotive needs! Thank you so much again for your feedback! We hope you have a great day!

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