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Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
483 Reviews

483 Reviews of Guntersville Chevrolet - Service Center

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September 26, 2021

It was ok. The service techs left a screw out of my air filter case. More

by rdrutledge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins, Amy Padilla
Sep 27, 2021 -

Guntersville Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. I am so sorry to hear there was an issue with your air filter case! Please feel free to reach out via email to marketing@newtonmotorgroup.com if you'd like to discuss this further; we are more than happy to help!

September 23, 2021

Do good work, fair price, and good followup. Also notify you when job is completed. More

by michaelsandefer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins, Amy Padilla
Sep 27, 2021 -

Guntersville Chevrolet responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

September 11, 2021

Was able to get the recall service I was notified about for my GMC. The local GMC dealer said it would be two weeks for an appointment. Guntersville Chevrolet said to bring it in the next day. More

by FISHINGADGET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins, Amy Padilla
Sep 14, 2021 -

Guntersville Chevrolet responded

Hello, we really appreciate your feedback! Until the next time we meet, take care!

September 10, 2021

I called about a recall on my Silverado. They were quick to schedule an appointment. They got to it immediately and I was only there 35 minutes! Everyone was friendly and that’s a big plus. More

by Rooster Cogburn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins, Amy Padilla
Sep 14, 2021 -

Guntersville Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

September 09, 2021

Guntersville Chevy was extremely helpful when I had my Silverado 3500 serviced. They were able to diagnose and fix the problem quickly, and were also able to give me a ride since my only vehicle was being More

by idzeeboo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins, Amy Padilla
Sep 14, 2021 -

Guntersville Chevrolet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

September 08, 2021

I took my Silverado in for the airbag recall. The ladies at the service desk were helpful and hospitable. The replacement was done in a timely manner. The service manager was friendly and attentive. More

by Silverado09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Qattea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nothdurft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager , Devin Tucker, Jessica Mullins, Amy Padilla
Sep 09, 2021 -

Guntersville Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. We look forward to your next visit! Take care!

September 02, 2021

This dealership has improved tremendously. New owners and new employees have really changed this place around. Amy was excellent in the service department. The technician Chris was very informative and went More

by Caleb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Padilla
Sep 02, 2021 -

Guntersville Chevrolet responded

Thank you very much for the kind words Caleb. I am glad we could earn your business.

September 01, 2021

I am always pleased with having my car serviced at Guntersville Chevrolet. They are always speedy in servicing my car. I feel confident that my car runs better due to having it serviced at Guntersvil More

by ANeSmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Tucker
August 31, 2021

Jason and staff was very friendly and attentive to my needs. Also very efficient and got my service done quickly! Great experience! Highly recommended them! More

by RRHOWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Kelly, Nathan George, Devin Tucker, Jake Crone
Aug 31, 2021 -

Guntersville Chevrolet responded

Hi, we're happy you found our staff and Jason to be so supportive during your experience here at Guntersville Chevrolet. Thanks for the recommendation, and have an amazing day!

August 31, 2021

Very helpful & they have fixed my vehicle on a timely basis and friendly staff thanks! More

by Keri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Tucker
Nov 03, 2021 -

Guntersville Chevrolet responded

Keri, thank you for taking the time to speak to our Service Manager, Jason Lanigan, regarding your visit. So glad we were able to resolve this misunderstanding and look forward to seeing you again in the future. If you could modify your review we would be very grateful. We sincerely value your business!

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