Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
515 Reviews
Call Service Center (256) 594-8252

515 Reviews of Guntersville Chevrolet - Service Center

Sort by
December 25, 2021

Excellent service and communication !The service Excellent service and communication ! The service department accommodated us on a very short notice. Thanks ! More

by CHRIS.CLAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
Report | Print
December 22, 2021

Service department is wonder Jason,Jessica and Cody is as good as they come oh ya let’s not forget about chris is part sales department is stuck on there self More

by Shumail1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nothdurft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody mechanic , Jason Lanigan, Jessica Mullins
Report | Print
Dec 22, 2021 -

Guntersville Chevrolet responded

Thank you so much Tim, we always enjoy having you here. You are one of our absolute favorites!! Jason Langian Service Manager

December 17, 2021

The service department personnel are very professional and efficient. They were very courteous. I will use the service department again More

by JCLACKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
Report | Print
December 17, 2021

Took a vehicle to the shop. Did quote and we opted to wait. Spoke to service manager and he went far beyond to please us. Thank you for honesty. More

by Iffland358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Lanigan, Jessica Mullins
Report | Print
December 16, 2021

Went for an oil change, they were fast and efficient. I got to sit in a great massage chair for 20 minutes. More

by FRITZ_MARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Jessica Mullins
Report | Print
December 14, 2021

I was dissatisfied with the price. In one month went up $30 and I called others and y’all were about $100 more than them. Also I had a recall to get done I never got a call back about and had to ask and th More

by jasonlad1harris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Lanigan, Jessica Mullins
Report | Print
Dec 15, 2021 -

Guntersville Chevrolet responded

Hi Jason, Thank you for taking the time to share your feedback with us. We understand that price is a huge factor when searching for service, and we try our best to keep all our services affordable as often as possible. We are also sorry that your scheduled appointment was written down incorrectly. To make that miscommunication right, we would like to offer a service for free during your next visit with us. I understand that our service manager was able to speak with you about this, and we hope to see you again soon! Sincerely, Katie R.

December 11, 2021

I could not have asked for better service from the service department( Jason and repair technician John) More

by FRITZ_MARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason and technician John, Jessica Mullins
Report | Print
Dec 13, 2021 -

Guntersville Chevrolet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

December 10, 2021

It was time for required service and I drove up to the service deepartment and was taken right in. Great service! More

by dhreeves23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
Report | Print
Dec 10, 2021 -

dhreeves23 responded

Thanks for great service!

December 10, 2021

Courteous, knowledgeable and on time. Service was fast Courteous, knowledgeable and on time. Service was fast and done expertly. I am very pleased with my dealership. More

by Paul.stapleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
Report | Print
Dec 13, 2021 -

Guntersville Chevrolet responded

Hi, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 03, 2021

Very helpful and knowledgeable. We appreciate the dealership getting us in very quickly and a short visit. More

by dldbama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
Report | Print
Dec 07, 2021 -

Guntersville Chevrolet responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

1
...
35
36
37
...
52