Back

Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
500 Reviews

500 Reviews of Guntersville Chevrolet - Service Center

Sort by
November 23, 2021

Great customer service. Friendly and responsive. Speedy service at a fair price. Will definitely return. More

by Not_telling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
November 16, 2021

The counter person was courteous and prompt, the shop was timely and completed the work and special request professionally. More

by FLATROCK4FREEDOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
Nov 20, 2021 -

Guntersville Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. We hope to see you soon!

November 15, 2021

I deal with the Service Dept. I find the Manager Jessica very straight forward, knowledgeable & business oriented. She relies on her techs to keep information relevant & accurate. I love the fact that I can More

by kenneth.rorie1350r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy & the entire Service Team of Techs!, Jessica Mullins
Nov 20, 2021 -

Guntersville Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

November 13, 2021

I scheduled a service due to a low coolant light illuminating. The service advisor told me that the repair would be covered under warranty. I arrived early for the appointment and the service adviso More

by JALRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Kelly, Beth Patterson, Jessica Mullins, Amy Padilla
Nov 15, 2021 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

November 11, 2021

Overall Customer Service was borderline superb. The only negative was the fact that the service writer specifically noted that tire pressure needed to be checked. It was not done and I had to send the vehic More

by DEENY1127
Recommend Dealer
Yes
Employees Worked With
Amy Padilla
Nov 11, 2021 -

Guntersville Chevrolet responded

Thank you very much for the great review! I do apologize about the tire pressure and I assure you that I have had a conversation with the quick lube team over missing this on your visit. I hope to see you on the next visit but until then if you have any questions or concerns please feel free to call me. Jason Lanigan Service Manager 256-582-5603

November 11, 2021

I was able to obtain a next-day appointment with the Service Department. After arrival, my problem was resolved and I was on the way home. More

by JACKSONKM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Padilla
Nov 11, 2021 -

Guntersville Chevrolet responded

Thank you very much for the kind words. I am glad we were able to help. Jason Lanigan Service Manager

November 11, 2021

Won't be back, tried to take advantage of my wife by trying to sale her something she didn't need. More

by CAROLYNO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy Padilla
November 11, 2021

Great dealership. Always accommodating. Friendly staff. Great lounge. Up to date and Knowledgeble. Good comunication. More

by JIMPOSVAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins, Amy Padilla
Nov 11, 2021 -

Guntersville Chevrolet responded

Thank you so much for the terrific review! I am happy to here your visit went well. Jason Lanigan Service Manager

November 06, 2021

Much better experience than I expected from a car dealership and found price to be reasonable More

by SAILBOATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Padilla
Nov 08, 2021 -

Guntersville Chevrolet responded

Hi, we appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

November 05, 2021

There is no way 45 minutes of work should cost 255$ in labor. Price gouging is sorry More

by Lchilders75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy Padilla
...
36
...