Guntersville Chevrolet - Service Center

Husband went to a get an oil change and he was treated so good, I just went ahead and had one on my vehicle. Very nice people on service department, comfortable waiting area. They don’t try to do all this un good, I just went ahead and had one on my vehicle. Very nice people on service department, comfortable waiting area. They don’t try to do all this unnecessary stuff like a previous place we visited. We have found a keeper. More

Easy to deal with. Communicated status updates appropriately. Fixed the problem. Courteous. Checked for warranty status. appropriately. Fixed the problem. Courteous. Checked for warranty status. More

The service has been great, the work on the vehicles has been as it should and all of the technicians have been very cordial, it has been a pleasure to work with them. been as it should and all of the technicians have been very cordial, it has been a pleasure to work with them. More

They have great customer service. Clean environment. Friendly staff. Will be returning for future visits. Friendly staff. Will be returning for future visits. More

Great fast friendly service and they completed it in a timely manner love the department timely manner love the department More

I was very pleased with the service I received at Guntersville Chevrolet for two different appointments for two different trucks. First, I have to say that it has been many years since I had one of Guntersville Chevrolet for two different appointments for two different trucks. First, I have to say that it has been many years since I had one of our trucks at a dealer for service. I was not impressed with the service department at the previous dealership in Guntersville (Bob Hembry); in addition, I had an untrustworthy experience there. In late 2020 / early 2021, we had an issue with our 2012 Silverado 2500, and it was taken to the new Guntersville Chevrolet. It was the customer service of the service department that won me over on giving this dealership a chance to prove their quality and delivery of promises. Kudos to Fred! He assured me that our custom trucks would be serviced with care. He was correct! I had an excellent experience at both appointments. Both trucks were well cared for and came back with no damage to the wheels and no grease or grime on the interiors. This is a huge deal to me, as I’m sure it is to anyone who takes pride in their ride. The appointments were done on time and in a short amount of time. In addition, the parts counter was very polite and professional in answering my questions and helping find products. I highly recommend giving Guntersville Chevrolet a try. You’ll be a repeat customer. More

Jason and the staff a Guntersville are great to work with and I would recommend them to anyone and I would recommend them to anyone More