Back

Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
483 Reviews

483 Reviews of Guntersville Chevrolet - Service Center

Sort by
December 02, 2021

On time & done with car good time.Price was over the top On time & done with car good time. Price was over the top good. Loved having coupon for service. Staff was very nice. I've always love their waiti More

by JOYCEWATKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serice employee
Dec 02, 2021 -

Guntersville Chevrolet responded

Thank you so much Joyce! I am glad you had a GREAT experience with us here at Guntersville Chevrolet. Jason Lanigan Service Manager

November 25, 2021

Dealership was very clean everybody was very nice great service And the technician was very polite and informative More

by cbpb1206paul
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
Nov 29, 2021 -

cbpb1206paul responded

Jessica , I was very satisfied with the service I received at your service department. Very clean everybody was very nice and I will recommend you guys. I will be getting my services done there. Thank you

November 24, 2021

Everyone was very pleasant to me from the time I walked in the door. Someone greeted me and asked if I needed any help as soon as I pulled up. All I needed done was an oil change for my wife's car, which w More

by blhaase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
November 23, 2021

Great customer service. Friendly and responsive. Speedy service at a fair price. Will definitely return. More

by Not_telling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
November 16, 2021

The counter person was courteous and prompt, the shop was timely and completed the work and special request professionally. More

by FLATROCK4FREEDOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
Nov 20, 2021 -

Guntersville Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. We hope to see you soon!

November 15, 2021

I deal with the Service Dept. I find the Manager Jessica very straight forward, knowledgeable & business oriented. She relies on her techs to keep information relevant & accurate. I love the fact that I can More

by kenneth.rorie1350r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy & the entire Service Team of Techs!, Jessica Mullins
Nov 20, 2021 -

Guntersville Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

November 13, 2021

I scheduled a service due to a low coolant light illuminating. The service advisor told me that the repair would be covered under warranty. I arrived early for the appointment and the service adviso More

by JALRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Kelly, Beth Patterson, Jessica Mullins, Amy Padilla
Nov 15, 2021 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

November 11, 2021

Overall Customer Service was borderline superb. The only negative was the fact that the service writer specifically noted that tire pressure needed to be checked. It was not done and I had to send the vehic More

by DEENY1127
Recommend Dealer
Yes
Employees Worked With
Amy Padilla
Nov 11, 2021 -

Guntersville Chevrolet responded

Thank you very much for the great review! I do apologize about the tire pressure and I assure you that I have had a conversation with the quick lube team over missing this on your visit. I hope to see you on the next visit but until then if you have any questions or concerns please feel free to call me. Jason Lanigan Service Manager 256-582-5603

November 11, 2021

I was able to obtain a next-day appointment with the Service Department. After arrival, my problem was resolved and I was on the way home. More

by JACKSONKM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Padilla
Nov 11, 2021 -

Guntersville Chevrolet responded

Thank you very much for the kind words. I am glad we were able to help. Jason Lanigan Service Manager

November 11, 2021

Won't be back, tried to take advantage of my wife by trying to sale her something she didn't need. More

by CAROLYNO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy Padilla
...
34
...