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Guntersville Chevrolet - Service Center
Guntersville, AL
500 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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500 Reviews of Guntersville Chevrolet - Service Center
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January 11, 2022
I was very pleased with the service I received at Guntersville Chevrolet for two different appointments for two different trucks. First, I have to say that it has been many years since I had one of Guntersville Chevrolet for two different appointments for two different trucks. First, I have to say that it has been many years since I had one of our trucks at a dealer for service. I was not impressed with the service department at the previous dealership in Guntersville (Bob Hembry); in addition, I had an untrustworthy experience there. In late 2020 / early 2021, we had an issue with our 2012 Silverado 2500, and it was taken to the new Guntersville Chevrolet. It was the customer service of the service department that won me over on giving this dealership a chance to prove their quality and delivery of promises. Kudos to Fred! He assured me that our custom trucks would be serviced with care. He was correct! I had an excellent experience at both appointments. Both trucks were well cared for and came back with no damage to the wheels and no grease or grime on the interiors. This is a huge deal to me, as I’m sure it is to anyone who takes pride in their ride. The appointments were done on time and in a short amount of time. In addition, the parts counter was very polite and professional in answering my questions and helping find products. I highly recommend giving Guntersville Chevrolet a try. You’ll be a repeat customer. More
by wilkersonlj70
Verified Customer
December 31, 2021
Friendly explained service direct to the point Everyone Friendly explained service direct to the point Everyone was kind curious timely a great waiting good coffee Friendly explained service direct to the point Everyone was kind curious timely a great waiting good coffee More
by cwtgenman
Employees Worked With
Jessica Mullins
December 28, 2021
The service dept were great in finding the part and making repairs in a very short time. Very considerate of my need for transportation during the repairs. Great team! making repairs in a very short time. Very considerate of my need for transportation during the repairs. Great team! More
by charlied
Employees Worked With
Jessica Mullins
December 25, 2021
Excellent service and communication !The service Excellent service and communication ! The service department accommodated us on a very short notice. Thanks ! Excellent service and communication ! The service department accommodated us on a very short notice. Thanks ! More
by CHRIS.CLAY
Employees Worked With
Jessica Mullins
December 22, 2021
Service department is wonder Jason,Jessica and Cody is as good as they come oh ya let’s not forget about chris is part sales department is stuck on there self good as they come oh ya let’s not forget about chris is part sales department is stuck on there self More
by Shumail1971
Employees Worked With
Other Employees :
Cody mechanic , Jason Lanigan, Jessica Mullins
December 17, 2021
Took a vehicle to the shop. Did quote and we opted to wait. Spoke to service manager and he went far beyond to please us. Thank you for honesty. wait. Spoke to service manager and he went far beyond to please us. Thank you for honesty. More
by Iffland358
