Guntersville Chevrolet - Service Center

Had a problem with bad gas mileage on my diesel. No check engine lights but I knew something was up. They got me in the next day three days later I’m back on the road and fixed up. A sensor had went No check engine lights but I knew something was up. They got me in the next day three days later I’m back on the road and fixed up. A sensor had went bad they had the sensor the next day(vivid times that’s incredible) and had to do a manual regen. Great service great people. Taleatha was a pleasure to deal with. More

Actual work is pretty much unseen. Have to ‘trust’ it’s done as requested. Only issue is, I didn’t get a final call my vehicle was ready. Had to go in and ask. done as requested. Only issue is, I didn’t get a final call my vehicle was ready. Had to go in and ask. More

Taleatha was extremely helpful and she knows a lot about cars . They did a good job changing my oil . cars . They did a good job changing my oil . More

I am pleased with service of the dealership. When I purchased the truck it was pointed out heated seats and all the other conforms of the truck. I found out after I purchased the truck that a chip was purchased the truck it was pointed out heated seats and all the other conforms of the truck. I found out after I purchased the truck that a chip was missing I would not have purchased the truck if I had knew this No one has helped me find when the chip will be installed. More

Always helpful, friendly, and courteous. Special thanks to Jason. He is great at helping explain things. to Jason. He is great at helping explain things. More

Little mix-up in 'service' request. I was down for oil change, not 6-mo. ck. Taleatha Silvers came to speak to me in the customer waiting area, went over exactly what I wanted (30,000 mi. check) and disc change, not 6-mo. ck. Taleatha Silvers came to speak to me in the customer waiting area, went over exactly what I wanted (30,000 mi. check) and discussed 'extra' items that were found to be needed. I appreciated her advice. More

Guntersville Chevrolet staff was very professional and prompt on the repair of our vehicle. I will definitely use them again in the future. prompt on the repair of our vehicle. I will definitely use them again in the future. More

Quick response in finding problem and explaining it, had parts in stock to fix it, got vehicle back the same day. Lady at the desk that was the only person I actually spoke with was so nice and helpful. A parts in stock to fix it, got vehicle back the same day. Lady at the desk that was the only person I actually spoke with was so nice and helpful. Answered all my questions and got back to me quickly without me having to call back and track her down. That is kind of rare so working with her was a pleasure. More

Husband went to a get an oil change and he was treated so good, I just went ahead and had one on my vehicle. Very nice people on service department, comfortable waiting area. They don’t try to do all this un good, I just went ahead and had one on my vehicle. Very nice people on service department, comfortable waiting area. They don’t try to do all this unnecessary stuff like a previous place we visited. We have found a keeper. More

Easy to deal with. Communicated status updates appropriately. Fixed the problem. Courteous. Checked for warranty status. appropriately. Fixed the problem. Courteous. Checked for warranty status. More