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Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
510 Reviews

510 Reviews of Guntersville Chevrolet - Service Center

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May 04, 2022

Service was great! We had a brake problem and we’re supposed to go home the next day with our camper. We went to the Guntersville Chevrolet and they fixed the problem More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
May 07, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 29, 2022

Very efficient keeping me informed of findings. Concerned for any time constraints in my schedule. More

by Mb1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
May 03, 2022 -

Guntersville Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

April 23, 2022

Jason was excellent. Immediately greeted me in a timely manner. Very professional, thorough, and answered all my questions. 10+ stars!! More

by dchandler05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lanigan
Apr 26, 2022 -

Guntersville Chevrolet responded

Hello, we're happy to hear you had such a positive experience with Jason! Feel free to reach out to us if you need anything. Have a wonderful day.

April 23, 2022

Got me in fast, w/o an appt. Got the problem resolved quickly and no surprises. More

by jandbherring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
Apr 26, 2022 -

Guntersville Chevrolet responded

Hi, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2022

I had a good experience. The only complaint is my computer in my truck told me starting at 7000 miles to schedule an oil change and the Chevrolet app on my phone said to wai More

by edbeavers67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
Apr 26, 2022 -

Guntersville Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 22, 2022

Jessica and the service team are very helpful and make for a worry free visit knowing that my car is safely and professionally maintained. More

by jlimas1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nothdurft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mullins
Apr 25, 2022 -

Guntersville Chevrolet responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 17, 2022

Gave a a completely wrong assessment of the vehicle. Told me the vehicle was good and got me stranded away from home because of assessment! More

by MCSS1676
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jessica Mullins
Apr 25, 2022 -

Guntersville Chevrolet responded

Hi there, We are so sorry to hear that this happened, as it does not reflect the customer service that we want to provide for our customers. Our managers have been trying to reach you, but DealerRater doesn't share your contact information with us. In an effort to make this right for you, can you send us your best contact information to katie@newtonmotorgroup.com? We hope to hear from you soon! Sincerely, Katie R.

April 17, 2022

What a great business they care more about customer service than anyone I've ever experienced ..They go completely out of there way to make you their customer..thank you More

by alton52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lanigan, Taleatha Berry
Apr 21, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 16, 2022

Repaired my 19 Silverado which was experiencing radio problems. Received truck earlier then promised. Works fine now. More

by Elbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
Apr 20, 2022 -

Guntersville Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 15, 2022

We had a great experience. Service was prompt and friendly. Communication from the service manager throughout the job was outstanding. More

by TonyDuckett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins, Taleatha Berry
Apr 18, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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