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Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
516 Reviews

516 Reviews of Guntersville Chevrolet - Service Center

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June 03, 2022

I had an oil change, tire rotation and transmission service. The work was done but I got my vehicle back with greasy hand prints. Disappointing More

by Myers_co
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Mullins
Jun 09, 2022 -

Guntersville Chevrolet responded

Hello, thank you for leaving us feedback. We regret your most recent visit with us was not up to the standards we strive for. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to our service manager, Jason Lanigan, at your earliest convenience at (256) 677-9919.

June 02, 2022

Awesome professional and timely service each time I visit: Jessica is the best service manager More

by jlimas1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nothdurft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mullins
Jun 05, 2022 -

Guntersville Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Guntersville Chevrolet

June 01, 2022

I purchased my 2015 Duramax LTZ in Nov 2015 from the previous dealership, good response on replacing a defective tire & later a defective shock. And great response from this service department. I have a More

by BSPARKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
Jun 05, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2022

Friendly staff good waiting area cold water clean placeservice staff friendly and understanding. Good job no More

by TUCKER9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2022

After having received the bad service the service manager took good care of me and gave me free oil changes to make up for the difficulties More

by CHKNFRMR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and Jason , Jessica Mullins
Jun 05, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 28, 2022

Had my truck worked on service department kept me very informed on the whole process until pick up very pleased. More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Conley , Jessica Mullins
May 31, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 26, 2022

Dealership was very helpful with my needs. They got me in for an oil change with short notice. More

by david.mccormick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
May 29, 2022 -

Guntersville Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 26, 2022

I highly recommend this dealership, John and Jessica in the service department we’re very friendly and professional. They made us feel right at home. They provided us a nice car to drive while ours was be More

by Russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in the service department , Jessica Mullins
May 29, 2022 -

Guntersville Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 25, 2022

I was very pleased with the service I received. I was especially happy John gave me a vehicle to drive while my car was in the shop so I could get to work and back. More

by Maria Kirkland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
May 27, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2022

What a great experience! !!! Customer service was the best. Quick with a relaxing atmosphere. I will for sure be back. More

by pdorsett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Conley
May 22, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

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