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Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
483 Reviews

483 Reviews of Guntersville Chevrolet - Service Center

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May 12, 2022

Jason and John in the service department was very courteous, caring. Kept me informed about my car. I really appreciate the way I was treated by both of them More

by DLEESEWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in the service department., Jason Lanigan
May 16, 2022 -

Guntersville Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2022

I brought it in for warranty repair and my truck was returned still making the same noise. Less than one day later it broke down on the side of the road and the engine was broken internally. If this sur More

by cmcmahill
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessica Mullins
May 08, 2022

Went in for recall. Quick and pleasant experience. Service team was eager to help. Setting up date and time for repairs was easy. More

by j_handrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
May 10, 2022 -

Guntersville Chevrolet responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

May 04, 2022

Service was great! We had a brake problem and we’re supposed to go home the next day with our camper. We went to the Guntersville Chevrolet and they fixed the problem More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
May 07, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 29, 2022

Very efficient keeping me informed of findings. Concerned for any time constraints in my schedule. More

by Mb1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
May 03, 2022 -

Guntersville Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

April 23, 2022

Jason was excellent. Immediately greeted me in a timely manner. Very professional, thorough, and answered all my questions. 10+ stars!! More

by dchandler05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lanigan
Apr 26, 2022 -

Guntersville Chevrolet responded

Hello, we're happy to hear you had such a positive experience with Jason! Feel free to reach out to us if you need anything. Have a wonderful day.

April 23, 2022

Got me in fast, w/o an appt. Got the problem resolved quickly and no surprises. More

by jandbherring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
Apr 26, 2022 -

Guntersville Chevrolet responded

Hi, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2022

I had a good experience. The only complaint is my computer in my truck told me starting at 7000 miles to schedule an oil change and the Chevrolet app on my phone said to wai More

by edbeavers67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
Apr 26, 2022 -

Guntersville Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 22, 2022

Jessica and the service team are very helpful and make for a worry free visit knowing that my car is safely and professionally maintained. More

by jlimas1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nothdurft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mullins
Apr 25, 2022 -

Guntersville Chevrolet responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 17, 2022

Gave a a completely wrong assessment of the vehicle. Told me the vehicle was good and got me stranded away from home because of assessment! More

by MCSS1676
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jessica Mullins
Apr 25, 2022 -

Guntersville Chevrolet responded

Hi there, We are so sorry to hear that this happened, as it does not reflect the customer service that we want to provide for our customers. Our managers have been trying to reach you, but DealerRater doesn't share your contact information with us. In an effort to make this right for you, can you send us your best contact information to katie@newtonmotorgroup.com? We hope to hear from you soon! Sincerely, Katie R.

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