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Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
483 Reviews

483 Reviews of Guntersville Chevrolet - Service Center

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June 01, 2022

Friendly staff good waiting area cold water clean placeservice staff friendly and understanding. Good job no More

by TUCKER9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2022

I purchased my 2015 Duramax LTZ in Nov 2015 from the previous dealership, good response on replacing a defective tire & later a defective shock. And great response from this service department. I have a More

by BSPARKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
Jun 05, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 28, 2022

Had my truck worked on service department kept me very informed on the whole process until pick up very pleased. More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Conley , Jessica Mullins
May 31, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 26, 2022

Dealership was very helpful with my needs. They got me in for an oil change with short notice. More

by david.mccormick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
May 29, 2022 -

Guntersville Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 26, 2022

I highly recommend this dealership, John and Jessica in the service department we’re very friendly and professional. They made us feel right at home. They provided us a nice car to drive while ours was be More

by Russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in the service department , Jessica Mullins
May 29, 2022 -

Guntersville Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 25, 2022

I was very pleased with the service I received. I was especially happy John gave me a vehicle to drive while my car was in the shop so I could get to work and back. More

by Maria Kirkland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
May 27, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2022

What a great experience! !!! Customer service was the best. Quick with a relaxing atmosphere. I will for sure be back. More

by pdorsett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Conley
May 22, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

May 15, 2022

Awesome service experience. They got me in and out in no time. I highly recommend this dealership and the service department is top notch! More

by HENDRICKSON12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Patterson
May 17, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

May 15, 2022

Completed what should have been fixed the first time and then never fixed the issue after 3 days of returning vehicle. More

by jdbsr66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Mullins
Jun 09, 2022 -

Guntersville Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (256) 677-9919 to discuss your concerns, as your satisfaction is of utmost importance to us- or if we can get your name and number I'm happy to have my General Manager reach out.

May 14, 2022

The staff were very helpful and friendly. The customer service in the service department and the front desk were very helpful. More

by TERESALYLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in service also, Jessica Mullins
May 16, 2022 -

Guntersville Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Guntersville Chevrolet! We hope to see you soon!

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