Guntersville Chevrolet - Service Center

I made a appointment to have my car checked i had to call frequently for 4 days the final conclusion was that nothing was wrong with the car except a bad ac compressor.Before picking car up they said they we frequently for 4 days the final conclusion was that nothing was wrong with the car except a bad ac compressor.Before picking car up they said they were out test driving it wich was a lie because when they pulled the car up it was completely cold.I drove it not even 4 miles engine was bubbling coolant was coming out of the over flow i took it directly to another mechanic he said the thermostat was bad and put a new one on and no problem after that.The techs at the dealership said they ran car 2 different times for over 3 hours and there was no problem wich was a lie because after i ran it for about 10 minutes after picking it up engine was bubbling inside from the bad thermostat and this as you know could have caused serious engine damage and was the reason i brought my car to them in the first place because engine was hot and bubbling due to the bad thermostat wich i didn't know at the time was the issue.Any mechanic especially a certified tech should know its not normal for coolant to bubble out from the overflow and the engine to be bubbling because its so hot from not receiving coolant to it to cool it down my wife and i could tell it was not normal and we are sure no mechanics.I pray they dont mess anybody elses cars up do to their incompetence.Management is amazing though Bruce Moss contacted me and wanted to do anything he could to make it better he refunded my service call payment and gave a gift card for a oil change and was willing to do all he could to make it a pleasant experience.I suggest if you have any questions or issues go directly to management for they are more than willing and able to help you. More

I would recommend Guntersville Chevrolet if you want your vehicle repaired right and in a timely manner. vehicle repaired right and in a timely manner. More

I was very impressed with the staff and dealership. Jessica took great care of me and I will be back👍 Jessica took great care of me and I will be back👍 More

I was very pleased with the service I received. I think I found a dealership that has the customers needs as top priority. Thanks I think I found a dealership that has the customers needs as top priority. Thanks More

At this te they are still trying to get my engine light fixed they sent to Ford in Guntersville and got charged over 500 dollars am taking it in Monday again to send back to Ford hope this time they get it fixed they sent to Ford in Guntersville and got charged over 500 dollars am taking it in Monday again to send back to Ford hope this time they get it right More

Had a couple of hiccups at the start, but in the end they made everything PERFECT. I will only bring my truck to this dealership. Had a cover installed on my Trail Boss. They always treat you like family. made everything PERFECT. I will only bring my truck to this dealership. Had a cover installed on my Trail Boss. They always treat you like family. Even delivered my truck to my house once it was done. THANK YOU. Y’all ROCK. SPECIAL THANKS TO Beth. More

I had an oil change, tire rotation and transmission service. The work was done but I got my vehicle back with greasy hand prints. Disappointing service. The work was done but I got my vehicle back with greasy hand prints. Disappointing More

The work was excellent, however the mechanic got grease on the interior header. By the time I noticed, they were closed for the weekend. I will call Monday and hope they rectify the situation. on the interior header. By the time I noticed, they were closed for the weekend. I will call Monday and hope they rectify the situation. More

Awesome professional and timely service each time I visit: Jessica is the best service manager visit: Jessica is the best service manager More

After having received the bad service the service manager took good care of me and gave me free oil changes to make up for the difficulties took good care of me and gave me free oil changes to make up for the difficulties More