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Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
483 Reviews

483 Reviews of Guntersville Chevrolet - Service Center

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July 21, 2022

The staff was friendly and service great. The waiting area was very clean with comfy seating and plenty of coffee and water, what a great space. The General Manager, Mr. Moss came by and gre More

by tcw95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins, John Conely
Jul 25, 2022 -

Guntersville Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

July 21, 2022

Truck had 30k miles and tech said brakes we below 15% and belt was old. Had mechanic check and both were ridiculous. More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Conely
Sep 29, 2022 -

Guntersville Chevrolet responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like to get more details about this; please reach out to our service manager, Jessica, at your earliest convenience at (256) 582-5603.

July 20, 2022

Done at great job. The wait time was short. The service people was very nice and friendly. More

by traylordeborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Conely
Jul 22, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

July 19, 2022

Staff was very helpful and accommodating everything went smoothly thanks for being here for us. More

by Pattipat547
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Conely
Jul 22, 2022 -

Guntersville Chevrolet responded

Hello there! We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2022

They Were very Knowledgeable, The Lady Who CK ME IN AT SERVICE DESERVES 10 STARS FOR GOING ABOVE AND BEYOND. From NOW ON THIS IS WHERE IM TANKING MY TRUCK, and its a GMC. More

by Grover
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
Jul 21, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 17, 2022

Jessica has been great! Very helpful! Always going out of her way to get it fixed and to make sure it’s right. More

by Jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
Jul 19, 2022 -

Guntersville Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2022

This is the only place I have my service done. They do a great job, have very knowledgeable and friendly personnel. They go beyond what is expected More

by JudyKay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins, John Conely
Jul 19, 2022 -

Guntersville Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 13, 2022

Great job. Friendly staff. Will continue to use this dealership for all my service needs. More

by Nellie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Conely
Jul 15, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

July 10, 2022

The work done on it has been good so far. They were nice in the exchange. But I do wish they would have done a few things differently. We were not told beforehand what was wrong or how much i More

by caseylashaek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins, John Conely
Jul 13, 2022 -

Guntersville Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 09, 2022

It was ok. The waiting area was average. The sales associates were nice. It was clean. We arrived early for appointment. We were there over on hour, like an hou More

by Diamond Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins, John Conely
Jul 13, 2022 -

Guntersville Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts.

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