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Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
483 Reviews
Call Service Center (256) 594-8252

483 Reviews of Guntersville Chevrolet - Service Center

Sort by
September 05, 2022

I was told that I needed new rear breaks and rotors. I asked how could that be possible when they had just done them 6 months ago and there was no explanation. Needless to say I’m getting a second opini More

by Cosby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 23, 2022

Great service. Got everything done in a timely manner. Did everything I needed done. Yes More

by Dominique Woods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2022

I was treated very nice ! ! I explained the problem to the service writer and he handled it and got the problem fixed! More

by babsj65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Conely
Report | Print
Aug 23, 2022 -

Guntersville Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! We hope to see you soon!

August 15, 2022

I always receive service with a smile and trust my investments care to Guntersville Chevy! More

by Drew Pigott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nothdurft
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mullins, Christopher "Davies", John Conely
Report | Print
Aug 19, 2022 -

Guntersville Chevrolet responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Guntersville Chevrolet and we hope to see you again soon!

August 15, 2022

Gave not kept there word, have never mail ny reciept or schedule fellow up appt. More

by Grover
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mess up
Report | Print
Aug 16, 2022 -

Guntersville Chevrolet responded

Hi there, Thank you for taking the time to share your feedback. We are sorry that your recently experience with us did not meet your expectations! We would like to make this right with a copy of your receipt and a follow-up appointment scheduling, but our contact information for you is not reaching you. At your earliest convenience, please send your full name and contact information to marketing@guntersvillechevrolet.com, so that we can reach out to you soon. You can also respond to this message privately. We hope to hear from you soon! Sincerely, Katie R.

Aug 16, 2022 -

Grover responded

Please don't bother, i will be in There to get my reciept, as far as contact info,, this got to me, How can you not have my contact info, its your the computer, Thank You Gerald Rachoy

August 10, 2022

Staff was friendly and very professional. Repair work was done in a timely manner and cost was close to estimate. More

by BMALTBIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
Report | Print
Aug 14, 2022 -

Guntersville Chevrolet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

August 08, 2022

My issue is not resolved. They told me they checked everything however I still have the jerk when I accelerate. More

by Scau316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Conely
Report | Print
Sep 29, 2022 -

Guntersville Chevrolet responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like to get more details about this; please reach out to our service manager, Jessica, at your earliest convenience at (256) 582-5603 as your satisfaction is of utmost importance to us!

August 01, 2022

Nice and Courteous and friendly gotmy car in and out fixed everything thanks again will be back again More

by William Griffith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mullins, John Conely
Report | Print
Aug 04, 2022 -

Guntersville Chevrolet responded

Hi, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

July 24, 2022

I like the people they take will good care of me and they was on it good job More

by Leftlane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mullins, John Conely
Report | Print
Jul 27, 2022 -

Guntersville Chevrolet responded

Hi, your wonderful feedback and rating mean a lot to us. Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

July 22, 2022

Great experience with the Guntersville Chevrolet service department and workers for my car service, thank you. More

by Dboyle256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mullins, John Conely
Report | Print
Jul 27, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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