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Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
515 Reviews

515 Reviews of Guntersville Chevrolet - Service Center

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January 13, 2024

Excellent service and always very helpful and friendly. .. They fixed my issues and speedy time. The whole dealership was very friendly and eager to help More

by VRR15
Recommend Dealer
Yes
Employees Worked With
Kevin and Jonathan in service department
Jan 15, 2024 -

Guntersville Chevrolet responded

We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.

January 12, 2024

They are so forgetful. I wish they could service my vichele with having to remind them to reset my car or put a sticker on for my oil change. I worry what they do when my c More

by SHEILA_FROST
Recommend Dealer
No
Employees Worked With
Kevin Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Russell
Jan 13, 2024 -

Guntersville Chevrolet responded

We at Guntersville Chevrolet acknowledge and appreciate your feedback. Our commitment is to ensure the complete satisfaction of our customers. We understand your concerns, and we apologize for any inconvenience caused. Your comments are valuable to us, and we will use them to enhance our processes and deliver an improved customer experience. Thank you

January 11, 2024

Excellent dealership. Definitely would do business with them again. Very helpful and friendly. Great, atmosphere and clean dealership. More

by bbpatterson14
Recommend Dealer
Yes
Employees Worked With
Bruce Moss
Jan 14, 2024 -

Guntersville Chevrolet responded

We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.

January 11, 2024

Great Dealership They were friendly during the whole process. I do have plans to return. More

by robertnesbit3rd
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Ramirez
Jan 14, 2024 -

Guntersville Chevrolet responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 11, 2024

All employees were outgoing and pleasant. They were expecting me. Greeted me by name. Even allowed me a loaner vehicle while mine was in for service. More

by Ctracystep
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Russell
Jan 14, 2024 -

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 24, 2023

Great service, prompt, excellent technicians and a great sales force, friendly staff all around. Will be back! More

by FJRICHTER1550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Guntersville Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Guntersville Chevrolet! We look forward to your next visit! Take care!

December 22, 2023

I always enjoy doing business with the folks at Guntersville Chevrolet. Special thanks to David for always arranging my service appointments. More

by ANeSmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2023 -

Guntersville Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Guntersville Chevrolet and we hope to see you again soon!

December 21, 2023

My last service visit went very well. The only thing I wasn't pleased with is that I booked my appointment online and received a text confirmation that the 10:00 AM appointment time slot More

by Tgrayson1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aerial Cason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2023 -

Guntersville Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 11, 2023

Vehicle was finished on schedule as I was told it would be. No problems at all with the service and recall performed. More

by STEVEHOWARD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carleigh Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Guntersville Chevrolet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

December 05, 2023

Dealership was very nice and very clean! All employees were very knowledgeable and very helpful! More

by C.B.CHEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carleigh Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Madore
Dec 08, 2023 -

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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