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Guntersville Chevrolet

Guntersville, AL

4.8
1,293 Reviews
Guntersville Chevrolet warmly welcomes all North AL drivers! Even if you're a Huntsville or Gadsden motorist with an auto sales, finance or service need, team up with our professionals in Guntersville, AL today.
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11982 US-431

Guntersville, AL

35976

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Showing 1,293 reviews

December 30, 2021

They literally did the work for us. We told them we wanted 3rd row, not too high off the ground, safe, dependable, and not a v8. They started pulling around any and everything they thought we may like. More

by Jlrobinson0517
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Qattea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Crone, Matt Newsome
December 28, 2021

The service dept were great in finding the part and making repairs in a very short time. Very considerate of my need for transportation during the repairs. Great team! More

by charlied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
December 25, 2021

Excellent service and communication !The service Excellent service and communication ! The service department accommodated us on a very short notice. Thanks ! More

by CHRIS.CLAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
December 25, 2021

Price given during test drive was incorrect and even when i tried to confirm he assured me is was correct, but then when ready to make a deal the price jumped up and I was pretty much just told sorry,, More

by Melanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Qattea
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hundley
December 22, 2021

Service department is wonder Jason,Jessica and Cody is as good as they come oh ya let’s not forget about chris is part sales department is stuck on there self More

by Shumail1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nothdurft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody mechanic , Jason Lanigan, Jessica Mullins
Dec 22, 2021 -

Guntersville Chevrolet responded

Thank you so much Tim, we always enjoy having you here. You are one of our absolute favorites!! Jason Langian Service Manager

December 17, 2021

The service department personnel are very professional and efficient. They were very courteous. I will use the service department again More

by JCLACKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
December 17, 2021

Took a vehicle to the shop. Did quote and we opted to wait. Spoke to service manager and he went far beyond to please us. Thank you for honesty. More

by Iffland358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Lanigan, Jessica Mullins
December 16, 2021

Went for an oil change, they were fast and efficient. I got to sit in a great massage chair for 20 minutes. More

by FRITZ_MARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Jessica Mullins
December 16, 2021

Very nice to work with and they did the oil change in a timely manner! The charge was much better than the BMW dealership in Huntsville! I’ll be going back to Guntersville Chevrolet for my future visits! More

by teresaspain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Grass
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Woodham, Sammy Aplin, Nathan George, Justin Hundley, Jake Crone, Aaron Helm, Jessica Mullins, Laderyl Ware
Dec 19, 2021 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 14, 2021

I was dissatisfied with the price. In one month went up $30 and I called others and y’all were about $100 more than them. Also I had a recall to get done I never got a call back about and had to ask and th More

by jasonlad1harris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Lanigan, Jessica Mullins
Dec 15, 2021 -

Guntersville Chevrolet responded

Hi Jason, Thank you for taking the time to share your feedback with us. We understand that price is a huge factor when searching for service, and we try our best to keep all our services affordable as often as possible. We are also sorry that your scheduled appointment was written down incorrectly. To make that miscommunication right, we would like to offer a service for free during your next visit with us. I understand that our service manager was able to speak with you about this, and we hope to see you again soon! Sincerely, Katie R.

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