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Guntersville Chevrolet

Guntersville, AL

4.8
1,295 Reviews
Guntersville Chevrolet warmly welcomes all North AL drivers! Even if you're a Huntsville or Gadsden motorist with an auto sales, finance or service need, team up with our professionals in Guntersville, AL today.
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11982 US-431

Guntersville, AL

35976

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Showing 1,295 reviews

February 09, 2022

We had a very pleasant experience purchasing our car. Brent and the rest of the team made the entire process easy for us. I would definitely recommend Guntersville Chevrolet for your car buying needs. More

by howardanddarinda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey was so friendly and helpful., Brent Woodham, Jason Kelly
Feb 11, 2022 -

Guntersville Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

February 09, 2022

Actual work is pretty much unseen. Have to ‘trust’ it’s done as requested. Only issue is, I didn’t get a final call my vehicle was ready. Had to go in and ask. More

by JOJBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins, Taleatha Berry
Feb 12, 2022 -

Guntersville Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 08, 2022

Taleatha was extremely helpful and she knows a lot about cars . They did a good job changing my oil . More

by Keeton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taleatha Berry
Feb 11, 2022 -

Guntersville Chevrolet responded

Hi, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

February 02, 2022

They were all very pleasant to work with. Cody O'Connell was the salesperson. Cody was extremely helpful in finding what I was interested in. The manager was great and personable. They lady who did the fina More

by marlon.dover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody OConnor
Feb 04, 2022 -

Guntersville Chevrolet responded

Hello, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

February 01, 2022

Honestly some of the most amazing people to work with!! I purchased a truck and it broke down a month after purchase. They gave me a loaner and they had it took care of within a week!! Very great customer se More

by Andy Rouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Qattea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kc, Summer McGatha, Jessica Mullins, Justin Word
Feb 04, 2022 -

Guntersville Chevrolet responded

Hi, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2022

I am pleased with service of the dealership. When I purchased the truck it was pointed out heated seats and all the other conforms of the truck. I found out after I purchased the truck that a chip was More

by Franklindstewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins, Taleatha Berry
Feb 04, 2022 -

Guntersville Chevrolet responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (256) 677-9919 so we can work towards a resolution.

Feb 05, 2022 -

Franklindstewart responded

I called this phone number and still no one can give me a answer.

Feb 07, 2022 -

Guntersville Chevrolet responded

Thanks for reaching out to us. We're sorry you haven't been able to get a clear answer on this. Unfortunately, this issue is in GM's hands, not ours. They have not communicated a specific timeline on when they will have a fix for it. We are frustrated as well, since we cannot help the situation move more quickly for you. Included in your paperwork when you purchased the vehicle was a disclosure that described the chip issue, but it sounds like we didn't go over that in as much detail as the situation demanded, and our team is thankful for your feedback so that we can improve this experience for customers moving forward. Thank you again for reaching out!

February 01, 2022

I recently purchased my second vehicle from David. As always, I am pleased with his professionalism. He helped answer all my questions when looking for a new vehicle. Also, I Nathan George was excellent More

by adam.nesmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan George
Feb 04, 2022 -

Guntersville Chevrolet responded

Hi, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you for choosing Guntersville Chevrolet and we hope to see you again.

January 30, 2022

Always helpful, friendly, and courteous. Special thanks to Jason. He is great at helping explain things. More

by FRITZ_MARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Jessica Mullins
Feb 03, 2022 -

Guntersville Chevrolet responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 30, 2022

We bought 2 great vehicles for 2 very fair prices and delt with very awesome and fantastic people. Win Win Win. More

by tz250b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Grass
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Woodham, Jason Kelly, Sammy Aplin, Nathan George, Justin Hundley, Jason Lanigan, Jake Crone, Kody OConnor
Feb 03, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2022

I traded my 2017 Ford f150 for a 2019 Toyota tundra limited edition. Kody O'Connor was my salesperson. Cody and the other guys were very easy to work with. They talked to me with respect which I apprec More

by marksmowingandmore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Qattea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kody OConnor
Jan 30, 2022 -

marksmowingandmore responded

Thank you to Kody O'Connor and the other guys for helping me trade my 2017 f150 for a 2019 Toyota tundra. The experience was very pleasant and I will come here first next time I'm looking for a new ride. Thank you.

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