1,108 Reviews of Gunn Nissan - Service Center
Waste mymorning Gunn wont take appointments for Saturday service online or over the phone. So did walkin for oil change & they asked if I had appt. Huh? Gunn wont take appointments for Saturday service online or over the phone. So did walkin for oil change & they asked if I had appt. Huh? More
Experience at Gunn Nissan I was dissatisfied with my experience. And I wiould not recommend to others. Parts were placed on my car and were not discussed with me before changin I was dissatisfied with my experience. And I wiould not recommend to others. Parts were placed on my car and were not discussed with me before changing. My car had been ready for some time and I was not notified I waited over 3hrs before going to look myself because my service advisor was not attentive enough. Then after I see my car I go to him and he says oh yea it’s ready. Other service advisors were notifying their customers of when their vehicles were ready and would notify or tell them exactly what was going on with their vehicle. More
Great service Everyone at the dealership is very friendly, caring, and passionate about providing good service to keep everyone safe on the road. It’s a very welcom Everyone at the dealership is very friendly, caring, and passionate about providing good service to keep everyone safe on the road. It’s a very welcoming environment. More
The BEST customer service by far. Ray Criner was very informative on what I needed to take care of my visit on my 2009 Altima besides the oil change. He understood my concerns on the e Ray Criner was very informative on what I needed to take care of my visit on my 2009 Altima besides the oil change. He understood my concerns on the expenses so he broke down what were a few items most important and then at a later date I would be able to continue additional services. For this as long as I have my car I will continue going to Nissan service, thank you all and continue with the great customer service you all provide, God’s blessings to you all. More
Sloppy Service My car was tossed & left in disarray. I imagine because they needed wheel lock tool (in glove box). I told them I'd stay& shop, but they didn't contac My car was tossed & left in disarray. I imagine because they needed wheel lock tool (in glove box). I told them I'd stay& shop, but they didn't contact me. I found the glove box and rear compartment both rifled through, trunk panels were replaced without reseating. I noticed very soon after leaving. I'm always leaving with disappointment for this & other reasons. More
It was great! I had an issue with my vehicle and needed repair. I was given excellent care and made feel like I mattered. Everything was done to make my wait enjoya I had an issue with my vehicle and needed repair. I was given excellent care and made feel like I mattered. Everything was done to make my wait enjoyable. Will definitely go back. More
Oil and transmission fluid change and tire rotation. I was very happy with the service work. However, I wish that it could have been done faster. Perhaps the Dealership should consider having more techni I was very happy with the service work. However, I wish that it could have been done faster. Perhaps the Dealership should consider having more technicians available on weekends. In order to speed up the process. I will continue to use and recommend your dealership to family and friends for service work. Best Regards, Roland More
The service guy was very courteous and helpful. Rio updated me with status of service. Gave me options on tires. Very informative. Great customer service. He was very courteous. I would recommend Rio updated me with status of service. Gave me options on tires. Very informative. Great customer service. He was very courteous. I would recommend family and friends to Nissan. Always satisfied with the service I get there. More
The Service Manager Rio is Awesome! Never met a nicer, better, awesome service manager, the work performed was A+, I would definitely go back! They make you feel like you are their most Never met a nicer, better, awesome service manager, the work performed was A+, I would definitely go back! They make you feel like you are their most important customer, thanks Rio More
Absolutely fantastic! I'm a service member showing up for service to my vehicle. The experience was absolutely fantastic. Staff was courteous prompt and got my vehicle out I'm a service member showing up for service to my vehicle. The experience was absolutely fantastic. Staff was courteous prompt and got my vehicle out in the time quoted. I truly enjoyed my experience here. Thank you Gunn. More