Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,109 Reviews of Gunn Nissan - Service Center
Sort by
September 02, 2019
Excellent service After getting our oil change, we noticed oil leaking from the engine; after calling John Thomas, he sent Mario a technician to check it out; he was ve After getting our oil change, we noticed oil leaking from the engine; after calling John Thomas, he sent Mario a technician to check it out; he was very polite and professional; he found the problem and fixed it; and cleaned up all the oil spill in the garage. Then we went back to the service center where Mario further washed and cleaned the engine so that there would be no trace of the oil. Thank you all for your expert service and attention to detail in taking care of our car! More
by Charlie76
Employees Worked With
John Thomas is an outstanding service advisor; Fadi Sawah is an outstanding sales rep who made the purchase experience for our car the best we have ever had!
August 31, 2019
Oil Change Had a scheduled appointment and still had to wait over two hours. They washed the car but was left dirtier than when I brought it in. Looked overall d Had a scheduled appointment and still had to wait over two hours. They washed the car but was left dirtier than when I brought it in. Looked overall dirty. Inside the vehicle it smelt like body odor from who ever took care of the car during my time there. More
by jrenteria9211
Employees Worked With
John Thomas/R924
August 29, 2019
This is why we've bought cars here for 25 years I had such a good experience getting my truck serviced this week. The gentleman who helped me, Roland Pompa, was patient, thorough and thoughtful. We I had such a good experience getting my truck serviced this week. The gentleman who helped me, Roland Pompa, was patient, thorough and thoughtful. We have bought our cars from Gunn Nissan for 25 years because we like the vehicles and the sales process, but I left the dealership on Tuesday feeling that the excellent service was another reason we'll continue to buy our vehicles there. More
by Denise
Employees Worked With
My Service Advisor was Roland Pompa. he did a terrific job
August 28, 2019
Oil and filter change, tire rotation and state inspection Prompt greeting upon arrival. Covered all my requests. Gave reasonable estimate of time. Brought additional factory recommended services to my attenti Prompt greeting upon arrival. Covered all my requests. Gave reasonable estimate of time. Brought additional factory recommended services to my attention and gave new estimate for time. More
by Dave
Employees Worked With
Kristopher Asevedo
August 28, 2019
Great service I had really good experience with my service performed at the Nissan dealership. I away bring my car to the Nissan dealership for mantainence. Done I had really good experience with my service performed at the Nissan dealership. I away bring my car to the Nissan dealership for mantainence. Done More
by Blah
Employees Worked With
Louis Contreras
August 27, 2019
Great experience! Fast and knowledgeable. Did I mention they were fast? I made my appointment online. They gave me a courtesy reminder. That person was sweet and a Fast and knowledgeable. Did I mention they were fast? I made my appointment online. They gave me a courtesy reminder. That person was sweet and almost apologetic, not wanting to interrupt my busy day. My advisor kept me in the loop the whole time and they kept on track with the timeline I was quoted. At no time was there pressure to have other work done. The price was inline with my estimate and I was on my way a happy customer. More
by Casa Rio Dan
Employees Worked With
I don't remember the name of the advisor, but she was a very nice lady
August 27, 2019
Service visit Service experience was fantastic! Albert was professional and courteous and he followed up to let me know when my truck was done. Will definitely be Service experience was fantastic! Albert was professional and courteous and he followed up to let me know when my truck was done. Will definitely be back. More
by Hoss LA.
Employees Worked With
Albert Cantu
August 26, 2019
Another Flawless Oil Change I have utilized this location for a couple of our oil changes and on each occurrence it has been a professional courtesy pleasant experience. The serv I have utilized this location for a couple of our oil changes and on each occurrence it has been a professional courtesy pleasant experience. The service team always let's me know wait time and gives me a complete recap of what is needed but without any pressure or scare tactics. It is more of a consultative approach. It is appreciated. Running the car thru the car wash was a nice touch. More
by Gina Garcia
Employees Worked With
John Thomas and technican Mario Maldenado
August 24, 2019
Great people great service When I showed up the personnel were top notch took very good care of me Thanks to all you staff when I decided to purchase a new vehicle it will be When I showed up the personnel were top notch took very good care of me Thanks to all you staff when I decided to purchase a new vehicle it will be from Gunn Nissan More
by Ren
Employees Worked With
Albert
August 23, 2019
Satisfactory This is a belated thanks to one of the Express Service Advisor, Roland Pompa. Thanks so much for all of your assistance. Roland was very helpful, cou This is a belated thanks to one of the Express Service Advisor, Roland Pompa. Thanks so much for all of your assistance. Roland was very helpful, courteous, pleasant, informative, and perfect in customer service. Thank you very much indeed. More
by Becca
Employees Worked With
Roland Pompa
