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Gunn Nissan - Service Center

San Antonio, TX

4.9
1,109 Reviews

1,109 Reviews of Gunn Nissan - Service Center

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October 14, 2019

Customer service Excellent customer service, cozy waiting area with awesome amenities available making visit great. I would recommend this business to my neighbor's an More

by Liz
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Sanchez
Oct 15, 2019 -

Gunn Nissan responded

Thanks, Liz! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

October 13, 2019

Excellent Service Repairing an Old Maxima I haven't gone to a Nissan dealership for over ten years because of really bad and very expensive experiences. My twelve year old Maxima needed repair More

by Maxima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Vasquez
Oct 15, 2019 -

Gunn Nissan responded

Thank you! We’re glad John could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

October 12, 2019

Great care for the vehicle and courtesy for client The initial contact to remind me to service the car was excellent. The follow ups with e-mails and phone, if I recall correctly, were excellent. Upo More

by Happy Days
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am sorry not to be able to recall all the names so I would not want to leave any person out - all who were assigned to my service and visit and calls were excellent
Oct 15, 2019 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

October 11, 2019

Very positive experience Had to drop our 2014 NV200 for scheduled recall service. Dropped the vehicle at the evening. The service manager Travis Cowden was very courteous to More

by nmeishar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Cowden
Oct 11, 2019 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

October 09, 2019

John V in the service department is always professional and provides excellent customer service. Gabriel in sales was also helpful and nice with some new car information. More

by Juke Lady
Recommend Dealer
Yes
Employees Worked With
John Vasquez and Gabriel De La Garza
Oct 11, 2019 -

Gunn Nissan responded

Thank you for choosing Gunn! So glad you had a great experience.

October 08, 2019

Service was on time & waiting area was nice with free snacks. I also appreciate the free car wash. It was a good experience all around More

by Ed S
Recommend Dealer
Yes
Employees Worked With
Daisy Mendiola
Oct 11, 2019 -

Gunn Nissan responded

Thanks for letting us know, Ed. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

October 07, 2019

Scheduled Maintenance Service representative was courteous, friendly and efficient. Waiting and restrooms are clean, comfortable and the coffee was fresh along with free sn More

by Rogue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felicia Aragon
Oct 11, 2019 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

October 05, 2019

Received excellent service. Chris Roundy was very helpful and explained all that was needed to service my vehicle, including the timing and cost. Fast and courteous service. More

by Sylvia Mendiola
Recommend Dealer
Yes
Employees Worked With
Chris Roundy
Oct 07, 2019 -

Gunn Nissan responded

Thanks for letting us know, Sylvia. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

October 05, 2019

Gunn Nissan repaired my rack pinion and did a great job. Thank you gunn. Bar has rust and took car back on friday and they repaired it free of charge. More

by Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Contreras
Oct 07, 2019 -

Gunn Nissan responded

Thanks for letting us know, Guy. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

October 05, 2019

Friendly service staff, John Thomas kept me in the loop at all times as well as informed me of all services needed. Truly the best! More

by Saucebauce
Recommend Dealer
Yes
Employees Worked With
John Thomas 5 stars, Mark Anthony Garcia, John Hernandez
Oct 07, 2019 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

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