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Gunn Nissan - Service Center

San Antonio, TX

4.8
1,024 Reviews
Call Service Center (888) 743-6522

1,024 Reviews of Gunn Nissan - Service Center

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November 18, 2024

Any one we talked to at dealership was nice & kind. Thank you for keeping my car running good. Great mechanics fast service. M.Espinoza was the service Representative I talked to. Sorry wanted to make More

by almanzamickie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Gunn Nissan responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and that M. Espinoza took great care of you. We truly appreciate your feedback and are happy to know your car is running well. We look forward to serving you again in the future!

November 15, 2024

My Service Advisor was very helpful & easy to work with. Was very Happy with everything. More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Jordan
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Nov 15, 2024 -

Gunn Nissan responded

Thank you for sharing your experience! We're thrilled to hear your Service Advisor was helpful and made the process easy for you. Your satisfaction is our top priority, and we're glad you left happy. We look forward to assisting you again!

Nov 18, 2024 -

Gunn Nissan responded

Thank you for your kind review! We're so glad to hear that your experience was hassle-free and enjoyable. Our team strives to make the buying process as smooth and pressure-free as possible. We appreciate your business and look forward to serving you again.

November 13, 2024

Excellent customer service . Work was done in a timely manner. Great value for the work performed. More

by ami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Gunn Nissan responded

Thank you for your kind review! We’re delighted to hear that you appreciated our excellent customer service and the timely completion of the work. Providing great value and quality service is our priority. We look forward to serving you again! Thank you for choosing Gunn Nissan!

November 12, 2024

Very friendly service. Comfortable waiting area and communicative staff. Work completed fairly quickly and vehicle was even returned cleaner than when I dropped it off. More

by ldiaz.cm06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Gunn Nissan responded

Thank you so much for your thoughtful review! We're delighted to hear that you enjoyed our friendly service and comfortable waiting area. It’s great to know our communicative staff and quick turnaround met your expectations, and we’re especially pleased that your vehicle was returned even cleaner than when you arrived. We look forward to welcoming you back for future visits!

November 11, 2024

The personnel are helpful and friendly and the facility is clean and comfortable. I appreciated that Steven explained the recommendations with piks and the cost. My son is a diesel mechanic and advises m More

by leah.kenney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Nov 12, 2024 -

Gunn Nissan responded

Thank you for sharing your experience! We're delighted to hear that our team's friendliness and the comfort of our facility met your expectations. It's great that Steven's detailed explanations with pictures and cost transparency were helpful. We appreciate your trust, especially knowing your son, a diesel mechanic, advises you on necessary repairs. Your feedback means a lot, and we look forward to serving you again!

November 10, 2024

Super courteous informative accommodating and quick everyone in every department from techs to financing and service reps very helpful More

by Kindra fell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Casaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis contreras
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Nov 11, 2024 -

Gunn Nissan responded

Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience with our team. Providing courteous, informative, and efficient service is what we strive for. We truly appreciate your feedback and look forward to serving you again! Thank you for choosing Gunn Nissan!

November 09, 2024

Been coming here for almost a decade. I am always greeted and everyone is pleasantly helpful. Shout out to Brandon McMahon!! He has a good bedside manner and explains the service inspecti More

by glupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Gutierrez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Gunn Nissan responded

Thank you for your continued trust and loyalty over the past decade! We're thrilled to hear that your experiences have been positive and welcoming. A special thanks for acknowledging Brandon McMahon—he takes pride in providing clear and friendly service. We appreciate your feedback and look forward to seeing you again! Thank you for choosing Gunn Nissan!

November 05, 2024

Great overall dealership. From top to bottom, everyone cares about the customer. They make feel that you are important. More

by LBM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren O'hara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty Myler, parts
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Nov 06, 2024 -

Gunn Nissan responded

Thank you for sharing your positive experience! We’re thrilled to hear that our team made you feel valued and cared for. Providing excellent service is our top priority, and we’re so glad it showed. We look forward to assisting you again in the future!

October 31, 2024

Great experience. Louis was really nice and took great care of me and my car More

by Dotspacedot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Contreras
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Nov 01, 2024 -

Gunn Nissan responded

Thank you for sharing your experience with us! We're delighted to hear that Louis provided you with excellent service and took great care of you and your vehicle. We appreciate your feedback and look forward to serving you again!

October 31, 2024

Service Advisor was always courteous and professional. Went out of his way to be sure I was informed and comfortable while waiting. More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Potocki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Gunn Nissan responded

Thank you so much for sharing your experience! We’re thrilled to hear that our Service Advisor provided courteous and professional service, keeping you informed and comfortable throughout your visit. Your satisfaction is our priority, and we’re here whenever you need us.

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