Back

Gunn Nissan

San Antonio, TX

4.9
1,672 Reviews
Gunn Nissan in San Antonio, TX, also serving near Austin, TX and Corpus Christi, TX is proud to be an automotive leader in our community. Since opening our doors, Gunn Nissan has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Gunn Nissan will professionally fit you into the automobile of your choice. Gunn Nissan has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Gunn Nissan offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (888) 768-5020 if you have any questions or comments. Gunn Nissan offers a full line of service areas including: New Automobile Sales Pre-owned automobile Sales Auto Loans and Financing Certified service department Full selection of Nissan parts and accessories
Contact Dealership

750 NE Loop 410

San Antonio, TX

78209

Directions

By Type

Showing 1,672 reviews

November 10, 2020

Fast & friendly service. Clean & very professional. Kept informed on progress of service Didn’t have to schedule an appointment Great job Nissan on my 2020 Altima More

by Teri6723
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Nov 20, 2020 -

Gunn Nissan responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you!

November 10, 2020

Service Advisors are not active listeners. I requested a covered warranty item be replaced/repaired. Three times on my visit and even as for documentation showing I requested. I was lied to saying it was on More

by Renã
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam B
Nov 20, 2020 -

Gunn Nissan responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern. We would appreciate the opportunity to hear about your experience. Please reach out at your earliest convenience.

Nov 20, 2020 -

Renã responded

We have a 2018 Nissan Rogue and the Vent system above the radio isn’t working according system specifications. The entire piece needs to be replace in ought to work properly(pieces have broken inside the vent exchange) and air doesn’t flow. This was requested and ask of Sam B my advisor, to get this done. I have yet to receive a call saying my replacement have came in. Nor do I believe he even had a technician look at the piece while I was there to hat an oil change and alignment completed. I felt what I was paying for took priority over my initial request. We came in from San Angelo to get this done.

November 07, 2020

Excellent service as always. Louis took the time to explain the additional service I could do and why it was to my advantage. Lots of good distanced seating options as well. More

by sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Contreras
Nov 18, 2020 -

Gunn Nissan responded

Thank you for choosing Gunn! So glad you had a great experience.

November 07, 2020

Roland Pompa assisted me during this visit, he was very personable, efficient, and accommodating. I greatly appreciated that he took the time to listen to my concerns and communicate with me about the proc More

by Melinda Segovia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roland Pompa
Nov 18, 2020 -

Gunn Nissan responded

Melinda, thanks for letting us know! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received.

November 06, 2020

This is an excellent dealership and has wonderful This is an excellent dealership and has wonderful service reps! I wouldnt go anywhere else and am always pleased with their service. I highly reco More

by mlryonMIMI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert and Roland
Nov 18, 2020 -

Gunn Nissan responded

Thank you so much for the positive feedback! Glad to have you as a part of the Gunn family!

November 05, 2020

Service was performed in a reasonable time. Good customer courtesy. Clean store. Price a bit high to switch out a burned out turn signal bulb. I found out that afternoon that Infiniti dealer was 30 More

by Ruben D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
Nov 18, 2020 -

Gunn Nissan responded

Ruben, thanks so much! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you!

November 04, 2020

Wonderful service from this dealership. I will definitely do business with Gunn Nissan again was a pleasure from the sale of my car to the service of my car. More

by Bonniebarber317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Altum Jr, John Hernandez
Nov 18, 2020 -

Gunn Nissan responded

Thanks for great feedback! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received

November 01, 2020

Service advisor was great. After changing batter Service advisor was great. After changing batter would’ve been great to run car through wash an update clock other than that great experience. More

by Daniel.busby81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Hernandez, James Munn, Louis Contreras, Brad Fry, Edward Goldstein, Eleazar Guerrero, John Hernandez, Ralph Landt III, Daisy Mendiola, Robert Strauch
Nov 18, 2020 -

Gunn Nissan responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

November 01, 2020

Excellent service by Louis Contreras and excellent, fast and fair priced work. I also bought my vehicle there and will continue to do so from now on. More

by Mark k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Contreras
Nov 18, 2020 -

Gunn Nissan responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

October 29, 2020

We had a coupon for oil change and tire rotation for $29.99. When we paid for the service I asked if the rotation was done and the answer was YES. That was NOT true. We still had to pay $33 for oil cha More

by andrew_budzinski
Recommend Dealer
No
Employees Worked With
Samuel Barroso
Nov 18, 2020 -

Gunn Nissan responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer. If you would like to discuss in what ways we can improve, please reach out to us directly. We'd love the opportunity to understand how we can better serve you moving forward.

...
92
...