Gunn Nissan
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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They did a great job. They never do the typical dealer B.S. where they try and tell you everything is wrong with your car, just what’s wrong. Will certainly be bringing my car back! B.S. where they try and tell you everything is wrong with your car, just what’s wrong. Will certainly be bringing my car back! More
Super fast and accommodating. I had to miss my scheduled appt, so I came later in the day and they got me right in and was out quicker than anticipated! appt, so I came later in the day and they got me right in and was out quicker than anticipated! More
I had an appointment with Mario for an oil change and a recall on my vehicle. Mario made sure to keep me posted as to what was going on and the time frame. Great service! recall on my vehicle. Mario made sure to keep me posted as to what was going on and the time frame. Great service! More
Good overall service w sales man. Took picture as requested. I was out of town and he was able to give me the virtual experience requested. I was out of town and he was able to give me the virtual experience More
I just bought my 5th car from Gunn, mostly because of the salesman , Frank Wallace who helped me find the car I wanted and went out of his way to facilitate every step of the process salesman , Frank Wallace who helped me find the car I wanted and went out of his way to facilitate every step of the process More
This is the sixth Nissan we've bought from Frank over sixteen years. He and the dealership are great, and that's why we keep coming back. sixteen years. He and the dealership are great, and that's why we keep coming back. More
My review of Gunn Nissan is of a recent used car purchase. I trusted their long term sales person (big mistake) and another used car associate to be honest and up front about the car and any flaws ( purchase. I trusted their long term sales person (big mistake) and another used car associate to be honest and up front about the car and any flaws (see texts). The main person I dealt with was KJ. The other person he had test drive the car for me was unknown, I was out of state for this purchase. Before you say yeah you’re fault for trusting them, the reviews had me very optimistic hence why I’m writing this one for anyone else in my position considering buying from them. As you can see in the text I asked for honesty and transparency with pics of all visible flaws. From the phone to him saying “always”, ok I’m in good hands. I got sent the 3 pics you see. There were WAY more than that on the paint alone. The paint all around the car had many gouges and touch ups, the lip (which is $700) was damaged, and a fender liner was held in with zip ties and fell out after just touching it. Anyone walking around a car would be able to spot these items to make the buyer aware, however I didn’t get so lucky. That’s not all unfortunately. He had another associate test drive the car, as I asked him to and run through all of the gears. Upon receiving the car, it grinds in 5th and KJ told me “it’s good” as you can see in the text. The synchros are bad and it’s most likely going to need a new trans (common for 370’s). Mo, their sales mgr for the used lot is another matter on top of all of this. Instead of saying sorry about the associate not showing everything (easily visible, doesn’t take a mechanic to see the things I saw upon delivery), he took his associates side and said you’re buying a used car it’s your fault for not hiring someone to look at it. Don’t trust the reviews, don’t trust the associates. Do your due diligence with whatever you’re buying from them because at the end of the day, they are just trying to sell you a car. They have done nothing as far as I have seen to remedy any of the things I’ve mentioned. Don’t be another number to these guys. Good luck More