Gunn Nissan
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Poor communication between customer and rep, only able to use text messages to convey information. Too much automation when spending $2K for repairs. Will follow up with direct phone calls and emails to serv use text messages to convey information. Too much automation when spending $2K for repairs. Will follow up with direct phone calls and emails to service rep if car still has issues. More
Had the pleasure of speaking with Josh for the transaction, he was very pleasant & accommodating. Explained everything all along the way, there was work that had to be done on the auto prior to cl transaction, he was very pleasant & accommodating. Explained everything all along the way, there was work that had to be done on the auto prior to closing of the deal & the dealership accomplished all the work they said they would with guaranteed work & parts More
Very nice employees. Offers great service understanding, courteous. Gives you what you ask for and offers you an out line of what you car needs courteous. Gives you what you ask for and offers you an out line of what you car needs More
Alex makes the car buying process easy and always has paperwork in order for the smoothest and swiftest purchase. Definitely recommend Alex for the best car buying experience. paperwork in order for the smoothest and swiftest purchase. Definitely recommend Alex for the best car buying experience. More
Your guys forgot to reinstall the transmission cap. Someone was supposed to call me about this and no one has. This not the first time I have had issues with the service department. cap. Someone was supposed to call me about this and no one has. This not the first time I have had issues with the service department. More
The car buying process was easy and seem less! The customer service that I received was above exceptional! customer service that I received was above exceptional! More
No communication, no professionalism. My car was in the shop for 15 days, yet during that time the service advisor never called, texted, left a voicemail, or emailed me to give me a status update. The serv shop for 15 days, yet during that time the service advisor never called, texted, left a voicemail, or emailed me to give me a status update. The service department has no idea how to work with insurance adjusters. Zero stars. More