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Gunn Nissan

San Antonio, TX

4.9
1,671 Reviews
Gunn Nissan in San Antonio, TX, also serving near Austin, TX and Corpus Christi, TX is proud to be an automotive leader in our community. Since opening our doors, Gunn Nissan has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Gunn Nissan will professionally fit you into the automobile of your choice. Gunn Nissan has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Gunn Nissan offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (888) 768-5020 if you have any questions or comments. Gunn Nissan offers a full line of service areas including: New Automobile Sales Pre-owned automobile Sales Auto Loans and Financing Certified service department Full selection of Nissan parts and accessories
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750 NE Loop 410

San Antonio, TX

78209

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Showing 1,671 reviews

January 24, 2022

Mr. White understood our service needs and took care of everything with one phone call. He explained all recommendations thoroughly. More

by gibflor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
R. White
Jan 24, 2022 -

gibflor responded

Forwarded review

January 22, 2022

Poor communication between customer and rep, only able to use text messages to convey information. Too much automation when spending $2K for repairs. Will follow up with direct phone calls and emails to serv More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Tellis
Feb 03, 2022 -

Gunn Nissan responded

Rob, we apologize for the extended wait time and our team's lack of communication. This is not at all indicative of the of the quality of service we strive to provide each customer. We have passed your comments to the rest of the team. If you are still having issues, please reach out to us at (210) 598-6935. Thank you.

January 22, 2022

Had the pleasure of speaking with Josh for the transaction, he was very pleasant & accommodating. Explained everything all along the way, there was work that had to be done on the auto prior to cl More

by grammyqueenb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Feb 03, 2022 -

Gunn Nissan responded

Thank you! We’re glad Josh could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon

January 22, 2022

The service was excellent and employees were courteous. I would recommend Gunn Nissan to my family and friends. More

by dwinston1956@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Mike Tellis
Feb 03, 2022 -

Gunn Nissan responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

January 22, 2022

Sincere greeting when a drove up. Professional, knowledgeable of my concerns. Good timing as well! More

by wall03hut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felicia Aragon-Service Department-Representative
Feb 02, 2022 -

Gunn Nissan responded

We are so glad to hear that! Thank you for choosing Gunn.

January 22, 2022

Very nice employees. Offers great service understanding, courteous. Gives you what you ask for and offers you an out line of what you car needs More

by Btburch15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon McMahon and Miguel ? ( washed my car
Feb 02, 2022 -

Gunn Nissan responded

Thank you for choosing Gunn! So glad you had a great experience.

January 20, 2022

Alex makes the car buying process easy and always has paperwork in order for the smoothest and swiftest purchase. Definitely recommend Alex for the best car buying experience. More

by Juan C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Gunn Nissan responded

Thanks for the review, Juan! We’re glad we could provide a simple, stress-free car buying experience for you. Let us know if you have any questions about your new vehicle or if there is anything else we can do for you. Enjoy!

January 19, 2022

Your guys forgot to reinstall the transmission cap. Someone was supposed to call me about this and no one has. This not the first time I have had issues with the service department. More

by heccar4014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Louis Contreras
Feb 03, 2022 -

Gunn Nissan responded

Hi, we are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern. We would appreciate the opportunity to hear about your experience. Please reach out at your earliest convenience at (210) 598-6935. We have passed your comments to the rest of the team. Thank you.

January 18, 2022

The car buying process was easy and seem less! The customer service that I received was above exceptional! More

by ovallejo71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Gunn Nissan responded

Thanks for letting us know! We’re glad we could provide you with a great car buying experience. Enjoy your new car and let us know if there is ever anything that we can do for you!

January 17, 2022

No communication, no professionalism. My car was in the shop for 15 days, yet during that time the service advisor never called, texted, left a voicemail, or emailed me to give me a status update. The serv More

by Joseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mario
Feb 03, 2022 -

Gunn Nissan responded

Joseph, we would like to apologize for the extended wait time and our team's lack of communication. This is not at all indicative of the of the quality of service we strive to provide each customer. We have passed your comments to the rest of the team. Thank you.

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