Gunn Nissan

I am a very Pleased Gunn customer. .each experience have been amazing. I have encountered Such wonderful and kind Service personal with each visit. Thank you! Ms Morris .each experience have been amazing. I have encountered Such wonderful and kind Service personal with each visit. Thank you! Ms Morris More

Our experiences with the Service Dept. at Gunn Nissan is always great. They do a good job keeping you informed and our advisor Lauren was pleasant to speak to. Keep up the great work. God at Gunn Nissan is always great. They do a good job keeping you informed and our advisor Lauren was pleasant to speak to. Keep up the great work. God bless you. More

Steven Estrada was very helpful, courteous and informative. The dealership was nice and clean. The wait wasn’t long. informative. The dealership was nice and clean. The wait wasn’t long. More

I brought my car in for brakes but they were so thorough that they found an issue that saved me money in the future plus Gunn customer service was top notch that they found an issue that saved me money in the future plus Gunn customer service was top notch More

We went to the dealer service center because, after all, the Altima is a Nissan. The car needed a power steering pump. Eight days later, the service manager finally called to say it was ready. The charged the Altima is a Nissan. The car needed a power steering pump. Eight days later, the service manager finally called to say it was ready. The charged us $950 for three hoses--no power steering pump. We did not even leave the parking lot--not repaired. How did a technician miss what we already knew? It still needed a power steering pump. They admitted getting it wrong, but did not offer to refund any money, but we left it with them. After dealing with an extended warranty company, they finally installed the pump and said the car was ready again. And, they wanted another $650 for things they did that we did not ask for or authorized--items they would not explain. There was nothing else wrong with the car. All we wanted/needed was a power steering pump so we could use the car again. They service writer was unsympathetic. The next morning, after driving the car to work, the car was hemorrhaging antifreeze. We added water to get the car back to them asking that they fix the problem they caused. The service writer (Nate) responded with: "We don't do anything for free." That afternoon, they called and said it needed a new radiator and that would be $1250. When we carried the car in, it had no leaks of any sort. The service writer would not consider that they should fix what they caused. At this point, the car is undrivable after several weeks with them. We had it towed to another mechanic. He replaced the radiator for less than half what they wanted to charge us. The old radiator he removed had a dent in one corner. They damaged it--no other possible explanation. All in all, we ended up paying out almost $2000 needlessly. The power steering pump was covered by the warranty. We should not have incurred those kind of expenses especially when we did not make the mistakes/errors. Apparently, even if they break it or make a mistake, we pay for it. A good person accepts responsibility for their mistakes. We can only surmise they are not good people. More

One simple price made it very easy to complete the purchase. Frank was great to work with. purchase. Frank was great to work with. More

Outstanding Customer service. Very helpful, extremely professional. Has been the best experience since purchasing my Nissan Very helpful, extremely professional. Has been the best experience since purchasing my Nissan More

My technician, Andrew Johnson was very attentive and professional. He explained the service being performed on my car in great detail. My previous technician Brandon, greeted me by name and welcomed me professional. He explained the service being performed on my car in great detail. My previous technician Brandon, greeted me by name and welcomed me as well. Andrew brought me a cool beverage while I sat in the waiting room. Andrew had them to run my car through the car wash. The service was exceptional today as always. More

Great service every time. Rash service rep takes their time and shares their knowledge when making recommendations and telling me what my car needs. They are all also understa Rash service rep takes their time and shares their knowledge when making recommendations and telling me what my car needs. They are all also understanding about how much services cost and that every recommendation may not be possible that same day. Love this place! More

I arrived at Gunn Nissan with a less than hopeful attitude about finding a vehicle and the experience I would have based solely on the really terrible experiences I had at 3 other local dealerships. attitude about finding a vehicle and the experience I would have based solely on the really terrible experiences I had at 3 other local dealerships. Jacob in sales met me at the door with a friendly greeting and questions on how he could help. It was nothing but exceptionally wonderful customer service from that point on. He spent his time answering all of my questions without hesitation and doing everything possible to provide me with all of the information I needed to feel comfortable before purchasing my vehicle. Not only were all the vehicles in great condition, but everyone collectively worked together to get me the best deal on the one I really wanted. I left the dealership thankful and happy in my new 2023 Nissan Rogue. There was no haggling, no hidden fees, no dishonesty, and no pushy behavior from the sales side whatsoever. This made all the difference for me. I felt like my concerns were addressed appropriately and I was in good hands. This left me feeling hopeful and happy to know I would be dealing with people I can trust moving forward. I’m certain I’ll have the same experience with the service department as well. A huge thank you to every single person that assisted me throughout the entire process, especially Mohammed in financing and Jacob! I’ll be recommending Gunn Nissan to anyone looking for a vehicle now and in the future. You truly set yourselves apart! More