Gunn Nissan

The Sales Rep CJ was very courteous and most importantly not pushy, which was very welcome. Questions were promptly answered and communication was very clear. not pushy, which was very welcome. Questions were promptly answered and communication was very clear. More

Have bought my last three vehicle s at Gunn and always have them Service with them. have them Service with them. More

I was very pleased with the prompt and courteous service. Extra services were suggested without being pushy. I will continue to use this facility. Extra services were suggested without being pushy. I will continue to use this facility. More

Fast turnaround and job completed in a timely manner. Excellent customer service and vehicle returned clean after free car wash along with vacuuming of entire vehicle. Excellent customer service and vehicle returned clean after free car wash along with vacuuming of entire vehicle. More

GUNN NISSAN of SAN ANTONIO IS THE BEST PLACE TO BUY HILERY IS THE BEST EXPLAINED THE PROCESS AND WHAT TO EXPECT. HILERY IS THE BEST EXPLAINED THE PROCESS AND WHAT TO EXPECT. More

Always polite and professional service. Keeping me apprised of progress in the service is a definite plus. Keeping me apprised of progress in the service is a definite plus. More

Excellent Service and Great customer services. I highly recommend Gunn Nissan. I hadn’t bought a new car in 15 years and they were extremely patient and courteous :). I highly recommend Gunn Nissan. I hadn’t bought a new car in 15 years and they were extremely patient and courteous :). More

They had the model in the color we wanted. The salesman was the best I have ever worked with! The salesman was the best I have ever worked with! More

During my recent car-buying experience, I had the displeasure of encountering an individual who did not live up to the professional standards one would expect from a car salesman. Unfortunately, my e displeasure of encountering an individual who did not live up to the professional standards one would expect from a car salesman. Unfortunately, my encounter with this salesperson, john, left a lasting negative impression that I feel compelled to share. From the moment my non-speaking english mother and I stepped into the dealership, it was apparent that the salesman's demeanor was abrasive and off-putting. Rather than fostering a warm and welcoming atmosphere, he adopted a condescending and belittling approach. Throughout the negotiation process, his abrasive behavior persisted. He constantly interrupted us, cutting our sentences off before we could fully express our concerns. It became evident that he was more focused on imposing his opinions rather than understanding and addressing our needs as a customer. At one point, I had to politely request that he calm down and refrain from using his abrasive approach when speaking to my family and our request for information of financing options. After I addressed him, with the same vocal tone he was projecting, we noticed a shift in attitude, but unfortunately his actions already had negative implications. Purchasing a car is a significant investment, and it should be an enjoyable and exciting experience regardless if a salesman has been in the career field for 20+ years or a day. Unfortunately, my encounter with this salesperson left a sour taste in my mouth and cast a shadow over what should have been a memorable milestone. As consumers, we should be treated with dignity, patience, and professionalism during the car-buying process, and should not have to bring up an issue like this before receiving the proper customer service, especially if our actions did not warrant any negative behavior. I understand people have bad days, but on this day and our interaction, john fell short of meeting those expectations. More

Excellent service by Louis & the technician. Really appreciate that they are very considerate of informing the customer so well Really appreciate that they are very considerate of informing the customer so well More