Gunn Nissan

We registered our new Nissan out of state using A Gunn Nissan contractor. They inflated the fees, over-charged us for our state tax and delayed our license plates by 56 days. I have written to their C Nissan contractor. They inflated the fees, over-charged us for our state tax and delayed our license plates by 56 days. I have written to their CEO, but they did not answer letter. I have talked with several "managers" at Gunn Nissan and they are unable or unwilling to be of any assistance. WE feel they are a dishonest dealer that offers no after sales service. More

I purphased a new 2013 Nissan Frontier 4 x 4. Luis Campos was freindly and informative. He answered all my questions and helped me through purchasing the vehicle through all the steps. He and the dealership was freindly and informative. He answered all my questions and helped me through purchasing the vehicle through all the steps. He and the dealership were a pleasure to work with. Both my wife and I are very pleased with the dealership and Luis Campos. More

Aaron Gossett was an absolute pleasure at Gunn Nissan in San Antonio. He went above and beyond in working for me to find me a car. He even brought a car to my house when I was short on time. That was unb San Antonio. He went above and beyond in working for me to find me a car. He even brought a car to my house when I was short on time. That was unbelievable! I ended up deciding on a different brand, which wasn't his fault, and when I told him, he was very positive and said "if I can ever help you again in the future, please let me know". This was impressive because when I normally would have to tell salespeople "no", they would be rude and make me feel bad. I know that if you are looking for a car, he will work hard to find you a car that is perfect for you! More

In Sept of 2012 I had contacted Thomas Stephens who was in the internet department. We emailed at the beginning and then finally met him in person at the dealership. During our communications he was a nice in the internet department. We emailed at the beginning and then finally met him in person at the dealership. During our communications he was a nice guy through the emails and an even nicer guy in person. We recently serviced our vehicle at Gunn Nissan this past weekend and we weren't able to get to the service department before they closed. So, when we got there the people at the front said they were not able to help us. I left in disappointment knowing that Monday morning would be hectic picking up my wife's car and then heading to work. I called back to the dealership on Sat and asked to speak to a manager, Thomas answered. He remembered who I was and went back to look for our keys. He asked for a description of the keys and he found them. Thanks to him, our Monday morning was saved and so was our Sat.. Thomas will be leaving that dealership and moving onto another department in the Gunn Group. He will be missed. Thank you Thomas for all your help throughout our dealings with Gunn Nissan. Matt More

I took my titan in for service after seeing a two different leaks and a rattling noise over bumps. These problems were seen from underneath while the truck was on a lift. Took the truck in the first different leaks and a rattling noise over bumps. These problems were seen from underneath while the truck was on a lift. Took the truck in the first time for my concerns. Was told parts had to be ordered so I was to be called when parts arrived. No call after two weeks so I called to check on parts which had arrived. An appointment was made to have all the concerns addressed. Dropped off truck leaks were fixed but not the rattle. Took the truck back and the gave me a solution which didnt sound right. Spoke with service manager Adrian and went for a test drive. He comfirmed my suspicion about 5he false answer on the origins of the rattle. So I made an appointment for another day to drop the truck off. Dropped it off a couple of days later and was placed in a rental. They had the truck six days just to say it needs brakes. I picked it up from gunn and went home. I looked under my truck and to my suprise I have a nissan oil filter on it. I DO NOT USE NISSAN OIL FILTER.I strictly use mobil 1 and Mobil 1 extended performace oil. I addressed the issue and was told my business was not welcome at that dealer anymore. I have had so mich trouble with them. The first solution to the rattle was bushing needing grease, second solution was bushing needing to be replaced, third was a sub frame needing adjustment, fourth was a manifold causing the rattle and the last solution is worn out brake pads in the front. Thats not even the begining. I had a 35,000 mile service done and was charged cabin air filters, which were never installed. I WILL NEVER DO BUSINESS AT GUNN NISSAN EVER AGAIN. NO CUSTOMER SERVICE WHAT SO EVER. More

Hong was very friendly and non-pushy when I bought my Altima. This was my first car that I bought and my experience was very pleasant. Hong took his time and explained all my concerns and questions that Altima. This was my first car that I bought and my experience was very pleasant. Hong took his time and explained all my concerns and questions that I had. I would definitely buy my next vehicle from Gunn. More

Don't ever buy from this dealership. After you've owned your car for 5 years, they hound you with telemarketers. Unless you like getting telemarketer calls at home and even at work, don't buy from this de your car for 5 years, they hound you with telemarketers. Unless you like getting telemarketer calls at home and even at work, don't buy from this dealership. More

The employees at Gunn Nissan were fabulous. They were very friendly and really helped us get into the vehicle that best suited us. We have bought at other local dealerships and GUNN has won us over for s very friendly and really helped us get into the vehicle that best suited us. We have bought at other local dealerships and GUNN has won us over for sure. I was very impressed with the overall experience and friendliness. I would recommend GUNN to anyone buying a vehicle and wants it to be a positive experience and not leave feeling like they just got took!!!From the sales person Tony to financing it was a completely great experience....THANK YOU to everyone at GUNN.... More

Abe Novy was great to work with on buying my new 2011 Nissan Sentra. He gave me a price quote and a firm out the door price which is what i was looking for. I spend a very minimal amount of time in the Nissan Sentra. He gave me a price quote and a firm out the door price which is what i was looking for. I spend a very minimal amount of time in the dealership on the day i picked up my car. No hassles, no changes in the price, no hard sell on extras. I am very satisfied with the experience. More

I purchased a Nissan Murano from Gunn. I was looking for a very precise set of features, color, etc. They found the car for me and had it shipped to San Antonio. No haggle pricing policy made the experien a very precise set of features, color, etc. They found the car for me and had it shipped to San Antonio. No haggle pricing policy made the experience pleasant while delivering a competitive price. Sales person was very knowledgeable and friendly. I didn't feel pressured during the buying process. More