Gunn Nissan

Waste mymorning Gunn wont take appointments for Saturday service online or over the phone. So did walkin for oil change & they asked if I had appt. Huh? Gunn wont take appointments for Saturday service online or over the phone. So did walkin for oil change & they asked if I had appt. Huh? More

Experience at Gunn Nissan I was dissatisfied with my experience. And I wiould not recommend to others. Parts were placed on my car and were not discussed with me before changin I was dissatisfied with my experience. And I wiould not recommend to others. Parts were placed on my car and were not discussed with me before changing. My car had been ready for some time and I was not notified I waited over 3hrs before going to look myself because my service advisor was not attentive enough. Then after I see my car I go to him and he says oh yea it’s ready. Other service advisors were notifying their customers of when their vehicles were ready and would notify or tell them exactly what was going on with their vehicle. More

Terrific Truck Buying Experience After 17 years of owning my truck, it was totaled when I was t-boned. Fortunately, the team at Gunn Nissan treated me with TLC, and treated me like fa After 17 years of owning my truck, it was totaled when I was t-boned. Fortunately, the team at Gunn Nissan treated me with TLC, and treated me like family! Gabriel De La Garza shared insights about the benefits of owning a Nissan Frontier and Akaki Tsutskiridze gave ideal advice and assistance with financing! Then, I was given a tour and red carpet treatment by Gabriel! He even took an awesome pic of me with the truck to share with my family! More

Dealership is not customer service oriented We found the car we wanted one evening at the dealership and spent over two hours there. We didn’t have our trade with us and agreed to bring it in th We found the car we wanted one evening at the dealership and spent over two hours there. We didn’t have our trade with us and agreed to bring it in the following day. A call was made to our salesman, Raul, telling him that when I arrived, the existing trade in offer and estimated payments with NMFC (already approved) needed to be done quickly because I had another appointment. I sat around about a hour just to get a verification of agreed trade amount. During that hour wait, the salesman never came to tell me anything or check to se how I was. However, I saw he had time to eat and make cell calls on my time. After waiting another 45 minutes to talk to finance, about est. payments I asked another person about talking to a customer rep about my experience. She took me to Roy, a sales manager who didn’t care to hear what I had to say then called my partner and told him that I was loud in front of a showroom full of customers. First yes I was angry about the lack of concern for my time a I made that clear but was not making a “scene” as he claimed as there was no other customers around with exceptions to those setting on other end of building at service area. Lastly, the dealership held my trade keys hostage. More

Great service Everyone at the dealership is very friendly, caring, and passionate about providing good service to keep everyone safe on the road. It’s a very welcom Everyone at the dealership is very friendly, caring, and passionate about providing good service to keep everyone safe on the road. It’s a very welcoming environment. More

Awesome customer service Gabe was extremely helpful, got us into the car we wanted. I will always recommend Gunn Nissan and will be back in the future to purchase another Niss Gabe was extremely helpful, got us into the car we wanted. I will always recommend Gunn Nissan and will be back in the future to purchase another Nissan. More

Clean, Fast and no Bull Welcoming and cordial staff. Gunn Nissan is truly the best dealership i have been to to date. They made it pleasant to give them my business. Thanks Welcoming and cordial staff. Gunn Nissan is truly the best dealership i have been to to date. They made it pleasant to give them my business. Thanks Joe and Akaki. Big Ups!!! There was another employee and im sorry I forgot his name. I just know that he is a big Cowboys fan. “The worst of all fans” said Stephen A Smith. Just playing... he and Joe would understand. Thanks again to The Gunn Team. More

The BEST customer service by far. Ray Criner was very informative on what I needed to take care of my visit on my 2009 Altima besides the oil change. He understood my concerns on the e Ray Criner was very informative on what I needed to take care of my visit on my 2009 Altima besides the oil change. He understood my concerns on the expenses so he broke down what were a few items most important and then at a later date I would be able to continue additional services. For this as long as I have my car I will continue going to Nissan service, thank you all and continue with the great customer service you all provide, God’s blessings to you all. More

Sloppy Service My car was tossed & left in disarray. I imagine because they needed wheel lock tool (in glove box). I told them I'd stay& shop, but they didn't contac My car was tossed & left in disarray. I imagine because they needed wheel lock tool (in glove box). I told them I'd stay& shop, but they didn't contact me. I found the glove box and rear compartment both rifled through, trunk panels were replaced without reseating. I noticed very soon after leaving. I'm always leaving with disappointment for this & other reasons. More

It was great! I had an issue with my vehicle and needed repair. I was given excellent care and made feel like I mattered. Everything was done to make my wait enjoya I had an issue with my vehicle and needed repair. I was given excellent care and made feel like I mattered. Everything was done to make my wait enjoyable. Will definitely go back. More