Gunn Nissan
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Sales experience was Fantastic!! Gabriel was very helpful in every way. I will definitely be coming back for my next vehicle. Everyone involved was very professional. I love Gunn Nis Gabriel was very helpful in every way. I will definitely be coming back for my next vehicle. Everyone involved was very professional. I love Gunn Nissan. More
Best price and selection I purchased my car and drove off in under 4 hours. The customer service & free amenities made my experience nice. If you are looking for a new or use I purchased my car and drove off in under 4 hours. The customer service & free amenities made my experience nice. If you are looking for a new or used car Nissan is the best brand to own. More
Great experience with staff David was very helpful The overall customer service experience was outstanding. David was knowledge and helpful. He was able to honor the discount coupon that I received fr The overall customer service experience was outstanding. David was knowledge and helpful. He was able to honor the discount coupon that I received from IPAC Nissan, which kept my business at Gunn. More
Great experience except for the car wash. The service is always fantastic and I am always treated very well. It is very comfortable in the waiting area and the service manager keeps me updated The service is always fantastic and I am always treated very well. It is very comfortable in the waiting area and the service manager keeps me updated regularly. However this time I did not wait for my car , I dropped it off to pick it up when it was ready because it was going to be a 2 hour wait. The service manager called me with the recommendations and told me it was ready, I appreciated him telling me how long it was going to take so I wasn't waiting so long. I have brought my car here for service since I bought it and I love the fact that they give you a free car wash for your service and usually they do a great job washing it. But this time I was not happy with the car wash at all! The car was still dirty and the windows all had water spots. It didn't look like they wiped it down at all. Usually it looks fantastic, and since I left it and there was no hurry to get it done, I would had thought they could have done a great job instead of how bad it looked. I realize it's a free wash but all the other times my car was washed it looked great! I'm just saying.... I was dissappointed, but only about the car wash part, which is one of the reasons I do come here for my service. It's a great perk! Otherwise all was fantastic. More
Excellent Always a pleasure being there. Everytime I'm there I get in and out, they never put additional services on me and the price is great. Always a pleasure being there. Everytime I'm there I get in and out, they never put additional services on me and the price is great. More
ALWAYS A GREAT EXPERIENCE Frank Wallace is great salesman! Attentive and responsive to all my emails! Great sales experience and quick finance processes! If you want a great at Frank Wallace is great salesman! Attentive and responsive to all my emails! Great sales experience and quick finance processes! If you want a great attention to detail and a great sales experience with a person that will cater to you, call Frank at Gunn Nissan! More
Once again they show me how terrible their service is This is the third time I’ve used Gunn Nissan service and again they showed they have no customer service. For some reason if you take your vehicle in This is the third time I’ve used Gunn Nissan service and again they showed they have no customer service. For some reason if you take your vehicle in for an oil change they need to adjust some of your controls. They also went through some of my items left in the truck. I plan on putting a camera in before i take it for its next oil change. My service rep came to me telling me that at 12k miles i needed an air filter so i said fine put a new one in. He told me the truck will be ready in about 20 mins. One hour and 30 mins later i went looking for my truck. They couldn’t find me in the system after i told the lady my name 5 times. They couldn’t find my paperwork or keys. This is just terrible customer service from Gunn Nissan. They are batting 3 for 3. More
Initial oil change/tire rotation Great service and attention—Service rep Travis superb—helpful, professional and supportive! Answered all my questions, provided good future service a Great service and attention—Service rep Travis superb—helpful, professional and supportive! Answered all my questions, provided good future service advice and recommendations. Great experience More
Service/repair Gunn does a great job at a fair price. I like that I can make an appointment and John Vazquez, my service advisor, is always on top of things. Gunn does a great job at a fair price. I like that I can make an appointment and John Vazquez, my service advisor, is always on top of things. More
Exceptional Buying Experience Being an previous Toyota/Lexus buyer. My first experience with Nissan was exceptional no back and forth negotiating facts were given up front. We mad Being an previous Toyota/Lexus buyer. My first experience with Nissan was exceptional no back and forth negotiating facts were given up front. We made our decision and was out the door. Our salesman Eric, Manager Mark and Finance guy Derrick were all spectacular.... we called Nissan spoke to Eric told him what we’re looking, he delivered. More