Gunn Nissan
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Unexpected Was a little upset service took longer than was advised. Once we left we found grease stains on drivers door, second row back seat and smudge marks on Was a little upset service took longer than was advised. Once we left we found grease stains on drivers door, second row back seat and smudge marks on windows. I did call in and report this to Ali with the service department. I was unable to return to have it cleaned to another prior appointment I had made and I leave outside of San Antonio. Ali did day she would mail me a gift card for a free wash. I’m please as to how the situation was handled just was disappointed to it happening in the first place. More
Oil change My service rep Eric was very helpful! He offered friendly prompt service! I was in and out within an hour and also got a car wash! Thanks Eric! See yo My service rep Eric was very helpful! He offered friendly prompt service! I was in and out within an hour and also got a car wash! Thanks Eric! See you next time! More
Great Customer service Used to take my vehicle in to Audi and the service does not compare had a great experience. Would recommend Nissan before any other dealership. Used to take my vehicle in to Audi and the service does not compare had a great experience. Would recommend Nissan before any other dealership. More
Superb Customer Service Top Notch service. I had an appointment to have my rear brakes/rotors replaced at 2. I showed up hours earlier hoping they could fit in an extra servi Top Notch service. I had an appointment to have my rear brakes/rotors replaced at 2. I showed up hours earlier hoping they could fit in an extra service (4 new tires and installment) that I had priced at a different location but that location couldn’t get done that day. My appointment was with Jason Sanchez who happened to be the 1st person I saw. He not only priced match but was also able to tack on other coupons for the brake service I originally had scheduled. All in all it was a win win situation. Mr. Sanchez was knowledgeable, customer friendly and a definite asset to Gun Nissan. I pray he’s there for all my future visits. More
Vehicle service Took my wife’s car for service for a problem a competitor couldn’t fix. They found the problem and had me on my way in two hours. They now have a new Took my wife’s car for service for a problem a competitor couldn’t fix. They found the problem and had me on my way in two hours. They now have a new customer for all my needs More
Service Friendly staff. Fast and reliable service. Reasonable fee. Service rep explains how it works and what is being recommended. They will let you know you Friendly staff. Fast and reliable service. Reasonable fee. Service rep explains how it works and what is being recommended. They will let you know your fee in advance More
Good Dealership I took my Rogue in for a recall check, oil change & tire rotation. Not surprising, several other services were suggested ;). We dropped the vehicle of I took my Rogue in for a recall check, oil change & tire rotation. Not surprising, several other services were suggested ;). We dropped the vehicle off just after 8am and it was done by noon. Everyone was friendly & professional. More
Best team and great service It was smooth and easy process, thanks to Mr. Mohammad Fallaha the financial manager and the sales consultant Mr. Austin Irle, so courteous and helpfu It was smooth and easy process, thanks to Mr. Mohammad Fallaha the financial manager and the sales consultant Mr. Austin Irle, so courteous and helpful. More
Knowledgeable and friendly salesman. KJ was the name of the salesperson that worked with us. He answered all our questions at every point and there was no confusion about anything. AK th KJ was the name of the salesperson that worked with us. He answered all our questions at every point and there was no confusion about anything. AK the financial services guy was very patient as we went through the numbers and payment scenarios. Also the general sales manager genuinely cares about the happiness and satisfaction of customers. More
Albert at Gunn Nisan San Antonio, TX Gunn Nissan has great customer Service! Albert C. fixed our air conditioning issue and was able to address a leaky valve that entailed rug replacemen Gunn Nissan has great customer Service! Albert C. fixed our air conditioning issue and was able to address a leaky valve that entailed rug replacement from the dealer in a snap! More